Email address verified but WooCommerce still thinks it needs to be

  • Resolved dotcominfo

    (@dotcominfo)


    4 years, 6 months ago

    I’m setting up a new account for a customer of mine. The WordPress.com account was set up a little while ago, but I just found out that it was never verified when I logged into WooCommerce and tried to view subscriptions. I went back to wordpress.com and resent the verification email, and then did the verification myself. However, after logging out of WooCommerce and logging back in, WooCommerce still thinks the email needs to be verified!

    What does it take to get WooCommerce to see that the email for the account is now verified? Apparently, it’s not automatic once you have verified your email.

Viewing 2 replies - 1 through 2 (of 2 total)

  • I am also experiencing this same issue.

    Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    Hello,
    This is not something that we can help you with here on the forum.

    Please, email us at [email protected] from the email address used on your WordPress.com account so that we can further help you with this issue.

    • This reply was modified 4 years, 6 months ago by Nico.
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Email address verified but WooCommerce still thinks it needs to be’ is closed to new replies.