Email address rejected

  • Resolved arbremojo

    (@arbremojo)


    2 years ago

    Hi,

    In my registration form, if the email address is longer than 22 characters, it’s rejected. However, I left empty the minimum and maximum length restrictions for this field. From where could the issue come?

    Regards,

    Clara.

    The page I need help with: [log in to see the link]

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  • missveronica

    (@missveronicatv)

    @arbremojo

    I have made two registrations at your site with long email addresses.
    Both registrations were successful.

    Do you have any special or UTF-8 characters in the email address?

    Thread Starter arbremojo

    (@arbremojo)

    Oh yes you’re right! Actually it’s because this user was already registered, but the error message wasn’t clear at all. It just said “The email you entered is incorrect”.

Viewing 2 replies - 1 through 2 (of 2 total)
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