Email address on checkout

Hi @peterfz30

I checked https://shop.brandelizastock.com.au/checkout/ and I don’t see the double email fields. Is the issue resolved?

OK, the second email address has disappeared. I do not know why however when I enter Credit card details, the email address at the top is cleared and I still cannot make a purchase.

What browser are you using? Do you happen to use the AutoComplete feature in your browser? I just tested that flow and it seems to work correctly here.

I use Google Chrome and Autofill.

All works as it should until I enter my payment information which then deletes my email address.

If I go back and enter my email address, the card information disappears.

Could you please send a ticket to our team via the Support page on our website https://easydigitaldownloads.com/support/ and please also mention this topic in the message.

Our team will take a closer look at things for you.