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  • Plugin Support Victoria Sakal

    (@sakalvictoria)

    Hi, @visionsub!

    This error just indicates that your server refuses connection and is not able to connect to the remote mail server.

    You’ll need to contact your hosting/SMTP provider with that error report to fix the server configuration or to see if anything is blocking. They’d hopefully be able to help!

    Also please know, that the “Other SMTP” mailer option does not use a dedicated API, which can lead to potential errors based on your website hosting/SMTP settings. In cases where ongoing issues arise while using the “Other SMTP” mailer, we generally recommend switching to a transactional mailer option (it’s all mailers except the “Other SMTP” and “Default (none)” option).

    WP Mail SMTP has documentation on setting up each of the available mailers here.

    Kind regards.

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