Email

  • Resolved c4rboff

    (@c4rboff)


    1 year, 10 months ago

    The affiliates are not receiving the automatic emails when they register or on approved accounts. Also, I can’t do the email test on dashboard, is showing this error message “Something went wrong. Could not send test email. Please try again.”

Viewing 1 replies (of 1 total)
  • Plugin Author iova.mihai

    (@iovamihai)

    Hey @c4rboff,

    Thank you for reaching out! There are a few issues that trigger that particular error message.

    Firstly, please make sure that you’ve completed all information in SliceWP > Settings > Email Notifications (tab). This includes the From Email, From Name, Admin Emails fields, alongside the Email Subject and Email Content for all email notifications.

    If you have this information all set up, but you’re still seeing the error, please make sure that your WordPress website is sending emails. You can verify this by trying to reset your password via the WordPress wp-admin page (while being logged out).

    Also, I recommend following our email notifications troubleshooting guide here: https://slicewp.com/docs/emails-not-being-sent/

    Thank you and best wishes,

    Mihai

Viewing 1 replies (of 1 total)
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