Elemntskits header is inactive for the arabic language.

  • Resolved bolhaw

    (@mesotheliomacancer)


    1 year, 2 months ago

    Hi,

    I have a multilanguage website, i installed both the ElementsKit plugin and WPML plugin , i added the header for Arabic language in the ElementsKit plugin, but this header become inactive. How can resolve this problem ?

    thanks for everyone.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Reedwanul Haque

    (@reedwanul)

    Dear @mesotheliomacancer,

    Thanks for reaching out to us & extremely sorry for the delayed response.

    I’ve reviewed your website and noticed that the header displays correctly in Arabic(screenshot – https://prnt.sc/cewVjCRnTexs). If you’re using a caching plugin on your backend, kindly clear the caches both on your site and in your browser. If feasible, consider disabling the plugin for a while and then rechecking for your backend issue. This should hopefully resolve your issue.

    Let us know if the issue is solved. If not, I’ll have a quick look and provide you with a solution ASAP. Your patience & cooperation in this matter are greatly appreciated.

    Best Regards,
    Reju

    Plugin Support Ahmed Amir Hossain

    (@ahmedamir)

    We haven’t received any response from you and assume that the issue is resolved now. For that reason, I’m marking this thread as resolved.

    If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.

    Best Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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