Elementskit ugly header while loading

  • Resolved usmanraees

    (@usmanraees)


    2 years, 4 months ago

    I have a website Moniker1 whose header is built with Elementskit on shop pages while moving from one page to another page for a few seconds during loading a new page the header turns ugly and it doesn’t look good at all. You can check the screenshot here
    https://snipboard.io/zDVSdN.jpg
    You can check yourself by clicking any category using the mega menu.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ahmed Amir Hossain

    (@ahmedamir)

    Hi @usmanraees,

    Thanks for contacting us.

    I have checked your website. It is now in a maintenance mood. That’s why I can’t check the issue. But so far I understand, the issue can happen due to caches. If you are using any caching plugin on your site, then please clear the caches from your site and browser as well. if possible, keep it disabled for some time and then check. Most often, this happens due to caching, I hope the problem will be solved right after that.

    Let us know if you need further assistance from us.

    Best Regards.
    Amir

    Thread Starter usmanraees

    (@usmanraees)

    I had a similar problem with the homepage admin aswell and you provided me the CSS code which works well. Cache is not a problem as i always do testing on guest and on incognito mode. Let me disable maintenance mode for you to check. If any CSS code you have it would be a great help

    Plugin Support Ahmed Amir Hossain

    (@ahmedamir)

    Hi @usmanraees,
    Hope you are doing fine. Could you please run a conflict test on your site to determine what actually causes the issue?

    To do so, first of all, switch your theme to a default theme like 2020 or Hello Elementor and check if the issue still persists. If that solves your issue, that means the issue is related to the theme you are using.

    If switching to the default theme also doesn’t help, then please check if there are any conflicts between the installed plugin. To troubleshoot the issue, please deactivate other plugins except for ShopEngine, Elementor, ElementsKit, and Woocommerce and check if the issue still persists. If that solves your problem, activate the plugins one by one, and continue checking the issue In this way you will be able to detect which one causes the problem.

    Let me know your findings after performing the conflict test. If the issue persists even after that, let me know. I will take a closer look at this issue and help you to find a solution as soon as possible.

    Waiting for your response and we are always here to help you.

    Regards,
    Amir

    Thread Starter usmanraees

    (@usmanraees)

    The issue is resolved

Viewing 4 replies - 1 through 4 (of 4 total)
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