Elements not saving

  • Resolved valentinbbqco

    (@valentinbbqco)


    2 years, 7 months ago

    Hello every one,

    I’m trying to show / hide some elements on my posts. But the changes i’m making are not saving. When I refresh my page the settings are back to what they were before my modifications.

    I tried to changes settings in the Neve general settings but it doesn’t change anything either.

    Do any one have a clue on how to fix this ?

    Ty

    • This topic was modified 2 years, 7 months ago by valentinbbqco.
Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @valentinbbqco,

    Thanks for choosing Neve!

    This may be occurring due to a caching issue. Please try to clear the cache (browser and plugin, if you use any caching plugin) and check again. You could also check your site from another device and see if the changes appear properly this way.

    I hope this helps!

    Thread Starter valentinbbqco

    (@valentinbbqco)

    Hello @luciamarinescu

    I tried but it did’nt change anything.

    I found a solution. I created a new profile and it worked fine.

    Until I brought up the custom fields. From there the same problem came back.

    So I have to enable/disable the custom fields when I want to modify the NEVE options of an article.

    It’s not a fix but it works.

    AC

    (@purplecodes)

    Themeisle Support

    Hi @valentinbbqco,

    How do you create or add a custom field?
    Could you create a screencast for us so we can try to replicate the issue on our end?

    Thread Starter valentinbbqco

    (@valentinbbqco)

    Hello, @purplecodes

    Where can i send you the screencasts ?

    Kush

    (@kushnamdev)

    Hello @valentinbbqco,

    You can share that screencast using google drive or any other file-sharing tool, just share the link of the file in your next replies.

    Thank you and have an amazing day !!

Viewing 5 replies - 1 through 5 (of 5 total)
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