Elements Missing

  • Resolved kcchica

    (@kcchica)


    3 years, 8 months ago

    The 8th and 9th pages of my story are blank. I used a template to create this story and on those two pages, all I did was change the text and images. The text and images show up in the editor but not in the story when published. I am not sure how to fix it since it’s not ‘broken’ in the editor.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Pascal Birchler

    (@swissspidy)

    Hi there,

    Thanks for your report!

    I see that you are using certain animations on those pages that appear to have broken with the most recent release of the plugin. We’re tracking this issue and working on fixing this ASAP with a follow-up plugin release.

    In the meantime, could you try using different animations on these elements or removing the animations for the time being?

    As soon as we’ve resolved the issue, you could then re-add the original animations.

    Thread Starter kcchica

    (@kcchica)

    Thanks for the reply. I just created a new slide and deleted the two problematic ones. Is there a list where we can find animations that aren’t working? Just curious if I could have prevented the problem up front.

    Thanks

    Plugin Author Pascal Birchler

    (@swissspidy)

    So far I have only reproduced the issue with the “Whoosh in” animation, not sure about the others. I expect this to be fixed in the next few days though, so no need to worry about this too much.

    @kcchica Hello there! There has been an updated version of the Web Stories for WordPress plugin released. Please ensure you have the newest version activated. Your topic will be marked as resolved but if you should encounter any other issues do feel free to open a new support topic. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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