• Resolved maizavitoria

    (@maizavitoria)


    I downloaded and installed the Elements Kit Lite plugin. I enabled all widgets, however, when I go to edit my page and insert some Elements Kit widget, it doesn’t show up for editing, it just says ”Advanced”
    PHP and WordPress versions meeting all plugin requirements. The parameters

    * PHP memory_limit = 512M
    * max_execution_time = 300

    are also correct. I installed version 2.3.6 and 2.3.0 and it doesn’t work. I’m using Hello Element and server theme on localhost. Help me please!

    Print: https://prnt.sc/1r1ydpw

    • This topic was modified 3 years, 6 months ago by maizavitoria.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @maizavitoria

    Thanks for reaching out to us. I can understand the issue you are having. Could you please make sure that the Elementor plugin you are using now is updated to its latest version(Version 3.4.3)? Sometimes due to backdated version of Elementor causes the Elementskit to not work properly.

    If the Elementor plugin is updated to its latest version and you are still facing this problem, then please allow us to inspect the issue further by creating a support ticket at our support center. You will find the link to our support center on the plugin details page. Scroll down to the USEFUL LINKS section and you will find the link to contact our support center. Our dedicated support team will be happy to help you.

    Best Regards
    Prosenjit

    Thread Starter maizavitoria

    (@maizavitoria)

    It is not in the latest version. It’s in version 2.9.4 because I’m not using the official domain, but localhost. Which version would be supported?

    Hi @maizavitoria

    Thanks for your response. The version of ELementor you are using is a backdated version. Please update the Elementor plugin to its latest version which is 3.4.3. Each update comes with many fixes and enhancements. So it is always recommended to use the latest version of the plugin. You will not face any problem after updating the Elementor plugin to its latest version. I hope you can understand.

    Let me know if there are any further queries or clarifications.

    Best Regards
    Prosenjit

Viewing 3 replies - 1 through 3 (of 3 total)
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