• Resolved abdullah03402489115

    (@abdullah03402489115)


    Greetings,
    Since I last updated elementor plugin a week ago, your plugin is not working and elementor says it hasnt tested up, please resolve this issue so I can get my widgets back,
    thank you

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello @abdullah03402489115 ,
    Thanks for reaching out to us.

    I can understand your query. I’d like to inform you that with the Latest version of Elementskit and Elementor, everything is working fine in my development environment. The Elementor Compatibility Tag doesn’t show any issue with Elementskit there. I can assure you that the latest version of Elementskit is fully compatible with the latest version of Elementor.

    So, if you are having any issues, can you please share more information about that? If possible, share some screenshots or a video(if possible) that describes the issue more precisely. I will check the information and let you know an update as soon as possible.

    Looking forward to your response and we are always here to assist you.

    Best Regards,
    Prosenjit

    Thread Starter abdullah03402489115

    (@abdullah03402489115)

    Hi, I am showing you pictures when I activate this plugin elementor is unable to load or operational

    Thread Starter abdullah03402489115

    (@abdullah03402489115)

    Hello @abdullah03402489115,
    I hope you are doing well.

    Sometimes due to PHP memory limit configurations, the Widget panel may not respond properly. Please make sure the below configurations match your system:

    - PHP Version: 7.2 or, higher
    - max_execution_time = 500
    - Memory Limit = 512M

    Also, you can disable the ElementsKit Widgets and Modules that you are not using by going to ElementsKit > Elements and ElementsKit > Modules (https://d.pr/i/8oU5Zb).

    If that doesn’t solve the issue, then please send us the System Info of your site. You can see your current configurations by navigating to Tools > Site Health > Info > Server (https://d.pr/i/eWEvuA).

    Let me know the update after following the instruction above. If that doesn’t solve the issue, I will take a closer look and help you to find a solution as soon as possible.

    Best Regards,
    Prosenjit

    Thread Starter abdullah03402489115

    (@abdullah03402489115)

    chrome-extension://fdpohaocaechififmbbbbbknoalclacl/capture.html?id=9&url=https%3A%2F%2Faspectspk.com%2Fwp-admin%2Fsite-health.php%3Ftab%3Ddebug

    Hey @abdullah03402489115 ,

    The link you have sent isn’t correct, please check again. Send us your website’s system info from here Elementor > System Info (screenshot)

    Regards,
    Benjir

    Hey @abdullah03402489115 ,

    We didn’t hear from you since the last reply. Have your issue been fixed yet? Let us know the update.

    Regards,
    Benjir

Viewing 7 replies - 1 through 7 (of 7 total)
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