Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor HT Plugins

    (@htplugins)

    Hello @rootcc

    Thank you for reaching out to us.
    It appears that you are using an outdated version of Elementor. We recommend that you update to the latest version available and then check if the issue is resolved.
    Hopefully, it will solve the issue.

    Best Regards,
    HT Plugins

    Thread Starter rootcc

    (@rootcc)

    I use Elementor v3.11.5, the latest. If I use HT Mega – Absolute Addons For Elementor, the widget side is not loading only if I deactivate the plugin or downgrade Elementor to stoneage… Any idea?

    • This reply was modified 1 year, 11 months ago by rootcc.
    • This reply was modified 1 year, 11 months ago by rootcc.
    Plugin Contributor HT Plugins

    (@htplugins)

    Hello @rootcc

    With due respect, we’d like to inform you that we have investigated our plugin on several websites from our end. But the thing is, we haven’t found such an issue.

    Could you please try increasing the memory limit and max execution time of your server? Hopefully, it will solve the issue.

    If the issue remains after that, you can contact our support team at https://hasthemes.com/contact-us/

    We’ll definitely assist you with this.

    Kindest regards,
    HT Plugins

    Thread Starter rootcc

    (@rootcc)

    Hi!

    Finally its solved. Some pluggins not like each other at the same time.
    Other hand HT Plugins is great and thank you for your fast response!

    Plugin Contributor HT Plugins

    (@htplugins)

    You are so very welcome Rootcc

    It’s awesome to hear that you have managed to solve the issue.
    If we can help you with anything else in the future, please don’t hesitate to reach out.

    Sincere regards,
    HT Plugins

Viewing 5 replies - 1 through 5 (of 5 total)
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