• Resolved kanten

    (@kanten)


    Hello,

    I built a loop carousel for products under my banner.

    For some reason it is broken after optimisations activated.

    I tried to exclude some scripts and CSS with no luck..

    After severel tries to detect how I can solve this matter, I cannot find the problem.

    I generated a report with this reference : TPBLWIQP

    Thank you for your support

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Support qtwrk

    (@qtwrk)

    please try reset to default setting, see how it goes

    then try to narrow down which option that caused issue, then we will see what to do next.

    Thread Starter kanten

    (@kanten)

    Thank you for your support

    I did a full reset, also purge all cache in tools (red option) before setting everything up again.

    I still have that problem with the carousel..

    I generated a new report here : DOAILBHS

    Thank you

    Plugin Support qtwrk

    (@qtwrk)

    even with default setting ?

    Thread Starter kanten

    (@kanten)

    What defaut settings do you refer to ?

    Like no cache, no optimization at all ?

    Yes it works since i can see the carousel working normally using the URL :

    https://www.kanten.fr/?LSCWP_CTRL=before_optm

    I also see the carousel working normally when I browse the page logged in as an admin

    Sharon

    (@wordpress159)

    I have just installed the latest plugin update and immediately have the same problem occurring with my Elementor home page hero banner which is a looping carousel of 4 webp images. It will display an old static image on Chrome, Firefox on my PC, and Safari on my phone. In Edge where I am logged in as the administrator I am getting no image.

    Like the author of this thread I have cleared all cache, and can see the carousel working normally when I add ?LSCWP_CTRL=before_optm to my URL.

    Plugin Support qtwrk

    (@qtwrk)

    by default setting as I mean go to LiteSpeed Cache -> Toolbox-> import/export -> reset to default

    Plugin Support Hai Zheng?

    (@hailite)

    Quick update: w/ the report we were able to locate the issue. It’s an issue when the image isn’t converted to WebP yet in data-settings .

    We will proceed a hotfix v6.2.0.1 today on this. Thanks again for your valued feedback.

    Thread Starter kanten

    (@kanten)

    thank you very much, it seems to work now

    Plugin Support Hai Zheng?

    (@hailite)

    The fix is in v6.2.0.1 which will release soon. Please try 6.2.0.1 in Beta Test and let us know if that works or not.

    Sharon

    (@wordpress159)

    Update works for my site too. Sorry to add on to your thread Kanten, but it seemed pointless to start a new thread for the same issue.

    Thread Starter kanten

    (@kanten)

    The update did not fix the problem of my loop carousel actually.

    It’s the deactivation of combien JS (though it says it’s active because of guest optimisations)

    I’ll leave it as it is working now, and happy to be part of a bug fix for LS cache. ??

    Plugin Support litetim

    (@litetim)

    @kanten
    I tested your site with: your-site.com/?LSCWP_CTRL=before_optm which will show the site without any functionalities from LSCWP.

    Seems there is a JS error in file: your-site.com/wp-includes/js/dist/editor.min.js?ver=6497dd814badef65e728 which shows that a asset is missing or not loaded

    To resolve this problem I suggest you talk with the a developer and ask him to look over the issue. It seems some libraries are missing and are creating the issue.

    Tim from LSC ??

    Thread Starter kanten

    (@kanten)

    I actually disabled block editor et wp-blocks with perfmatters because I thought they weren’t used on the landing page.

    I activated them back again, and see no performance drops so I’ll leave it as is

    Thank you

    Plugin Support litetim

    (@litetim)

    @kanten is the issue resolved? is everything ok?

    Thread Starter kanten

    (@kanten)

    Well, yes it was a bad seting with combine JS that caused the issue I suppose.

    Thank you

Viewing 15 replies - 1 through 15 (of 16 total)
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