Elementor update button

  • Resolved Katie

    (@katiethecreative)


    9 months, 1 week ago

    Hi!

    First of all, I generally am very happy with Rank Math and recommend(ed) almost daily. Thank you for a generally awesome plugin.

    But the problem with the Elementor update button after your last update is really no longer acceptable.
    I was told by colleagues who contacted Rank Math that the problem is known and that the Rank Math team is working on it but nothing has happened so far.

    Some people have lost work, others are so insecure and try to avoid using Elementor all together right now.

    Most other web designer I know have rolled back to the previous Rank Math version to successfully solve the problem.

    Because I always thought highly of Rank Math, I was convinced there would be a quick fix, so I didn’t bother writing my own complained/ ask for a fix. But after two weeks I have to be honest that I’m disappointed.

    Is there a timeline for a fix?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @katiethecreative,
    ?
    Thank you for contacting support.
    ?
    There was a compatibility issue that was fixed in the latest version of the plugin but introduced another issue with the button state inside Elementor.
    ?
    We have already released a Beta version of the plugin that corrects the issue and you can see if that works for you by following the steps here:?https://rankmath.com/kb/version-control/#beta-updates
    ?
    You can also check the changelog to have an idea of the fixes implemented in the latest release: https://rankmath.com/changelog
    ?
    Thank you.

    Thread Starter Katie

    (@katiethecreative)

    Thank you for your reply!
    Do you have a timeline for the public release?

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello,

    The public release will be available today.

    Thread Starter Katie

    (@katiethecreative)



    I can report that on dozens of websites the recent update solved the problem.

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @katiethecreative,
    ?
    We are glad that the update resolved the issue on your sites. Thank you so much for sharing the feedback.
    ?
    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
    ?
    ?
    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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