Hi there,
I’m sorry to hear that the update caused your website to break. Before diving into specifics, you can share the link to the photos on your cloud so I can review them for more context.
In general, issues like this after updating Elementor could occur due to various reasons:
- Compatibility issues with the theme, plugins, or WordPress version.
- CSS or styling conflicts caused by changes in the update.
- Caching problems, where older CSS or JavaScript files are still being served.
- Missing or conflicting widgets after the update, especially if there were structural changes in the new version.
Since your website broke after the update and required a rollback, it’s possible that some specific changes in the update clashed with your existing setup.Steps to troubleshoot:
- Check for plugin conflicts: Disable all plugins except Elementor and Elementor Pro to see if the design restores. If it does, reactivate plugins one by one to identify the conflict.
- Regenrate css: by going to WP admin > Elementor > Tools > Regenerate CSS.
- Clear all caches: Sometimes, the broken layout is due to cached files. Make sure to clear your browser, plugin, and server-side caches.
- Recheck theme compatibility: Verify that your theme is compatible with the new version of Elementor.
- Check for custom code conflicts: If you’ve added custom CSS/JS, ensure they are still compatible.
Hope this will help you resolve your issue.
Please note if you are using Elementor pro, you can open a support ticket at?my.elementor.com?ref:?https://elementor.com/help/how-to-submit-a-support-ticket/?I’d also suggest you check out Elementor Community Group on Facebook.
We have created it to connect Elementor users together and share knowledge, Global Elementor Community.
www.remarpro.com rules state that commercial products are not supported here.
Kind regards,