Elementor Update

  • Resolved imharis

    (@imharis)


    1 year, 11 months ago

    Hello! when I update the Elementor plugin, my site crashes and this error “There has been a critical error on this website. Please check your site admin email inbox for instructions.” appears

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  • Hi,

    To troubleshoot this issue, follow these instructions:

    If you’re locked out of your WordPress dashboard, open the recovery email sent to you from WordPress. Click the link in that email to gain access to your site’s WordPress dashboard once again.

    Deactivate all plugins apart from Elementor. If this helps, reactivate them one by one to find the culprit.

    If this doesn’t work, switch your theme temporarily to the Hello theme and see if that helps.
    If this doesn’t work, make sure to always use the updated version of Elementor.

    If this doesn’t work, make sure your WordPress site meets the basic requirements recommended for Elementor. You can check this in your WP Dashboard > Elementor > System Info. If needed, you can ask your hosting provider to make these changes for you.

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