• Resolved hoanganhquan

    (@hoanganhquan)


    Hi,

    I’m using Elementor for building some simple pages. I can see that it work well in Chrome but very slow and be lagging while using Safari or Firefox (include Firefox Developer). Please fix this issues!

Viewing 3 replies - 1 through 3 (of 3 total)
  • V

    (@vekelectronic)

    @hoanganhquan is say right.

    The pages made with Elementor are very problematic in Firefox and are not displayed correctly. Everything changes. If you place a section in the middle of the page. It may be displayed as full width if you have not set this.

    i chrome and in all browsers make site very slow and very Additional codes.

    Same problem here. Chrome well but Safari it is not possible to work. The problem occurs an new sites and old sites which are using elementor.

    Plugin Support Joel

    (@joelsm)

    Hello,

    Thank you for reaching out.?I understand that you’re experiencing performance issues with Elementor when using Safari and Firefox. While I can provide some general suggestions to improve performance, it’s important to note that specific issues may require assistance from support or developers.

    If you are an Elementor Pro user, please use our dedicated Pro support.

    To expedite assistance, kindly connect with us through your ‘My Elementor‘ account, and we’ll prioritize resolving your concern swiftly.

    Please note that as per www.remarpro.com guidelines, commercial product support isn’t provided on this platform.

    Troubleshooting a slow loading Elementor Editor

    Additional, I recommend taking the following steps:

    • Cache and Browser Maintenance:
      • Clear your browser cache and cookies.
      • Attempt to access Elementor in an incognito or private browsing window.
      • Disable any browser extensions that might be hindering Elementor’s functionality.

    If you that this is a bug, please note that development-related issues/queries (custom widgets and functions, Theme Child, custom code and CSS, BETA testing issues, compatibility issues, etc.). have to be sent to our?Github account,?where our developers will be able to assist. Kindly note that our GitHub project is not a support channel; therefore, the response times may vary.

    To post on our Github Repository, you can follow this guide:?https://github.com/pojome/elementor/blob/master/.github/CONTRIBUTING.md

    You could also refer to our developers’ documentation and see if that helps: https://developers.elementor.com/

    I hope this helps. Thanks and have a wonderful day!

    Kind Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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