elementor shows empty page

  • Resolved pandaneon77

    (@pandaneon77)


    4 years, 4 months ago

    Having the same issue as Anon27 and borisartiga:

    I add the PDF widget, save the page, and in the elementor editor page, the entire content is blank. The page looks normal on the front end.

    I deactivate the plugin, and the content appears.

    “Every time i use the plugin, after i try to re-edit it with ELEMENTOR, it shows no content in ELEMENTOR, but in the page is shows content normally

    and even at first when i add the PDF element to page, the element won’t appear (i can only see it using NAVIGATOR in ELEMENTOR)

    I have already opened a ticket (https://redefiningtheweb.freshdesk.com/support/tickets/new), but I cannot see its status…

    about the goodness of the plugin comes some doubt by reading this
    https://www.trustpilot.com/review/redefiningtheweb.com

Viewing 4 replies - 1 through 4 (of 4 total)

  • It’s doing the same thing for me. I had to deactivate it. This was a really useful plugin.

    Does anyone know of any alternatives?

    Thread Starter pandaneon77

    (@pandaneon77)

    @qurgh

    the author only invites you to open a ticket on his site … but never responds …
    I start to wonder if the plugin ever worked …

    I opened a ticket … but I can’t see its status … and I never received any kind of reply, not even automatic

    I have the same problem…. i cannot find solution or alternative ?? I have open a ticket also.

    Plugin Author RedefiningTheWeb

    (@redefiningtheweb)

    Hi,

    Please share your ticket number you will receive a response within 3 days and due to covid-19, we are running with low employee. Sorry for the inconvenience caused to you and soon we are releasing a pro version of this plugin where you will get premium support and all elements and layout of elementor widget is supported.

    Thanks & Regards
    RedefiningTheWeb

Viewing 4 replies - 1 through 4 (of 4 total)
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