• Resolved igorel

    (@igorel)


    Hi there, I’ve built Header/Footer with Elementor Pro, but when I have “Jeg Elementor Kit” plugin active they are not displaying and are not editable, saying “You have to call ‘the_content’ function…”. Only when I disable “Jeg Elementor Kit” plugin do they work. Note that I don’t have any Header/Footer made in Jeg.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @igorel,

    Do you have an error log that you can provide us with? The logs can be from Elementor or the Console browser, it will really help us investigate this issue.

    We’ve tried it before, but we can create and edit Header/Footer content from Elementor pro (with no one active Header/Footer templates in Jeg Elementor Kit).

    For now, you can try reconfiguring your WordPress permalink settings. You can choose any permalink structure, then save it, after that, you can restore your permalink structure as before.

    Screen-Shot-2022-11-09-at-19-17-00

    If you still can’t edit the Header/Footer, you can try clearing all the cache on your site (if any), and regenerating your data using the features provided by Elementor.

    Screen-Shot-2022-11-08-at-16-17-29

    Hope this helps.

    Thank You

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @igorel,

    How are you? We haven’t heard of it in a long time.

    In the last few days, we have encountered Header/Footer Template conflicts with the Metform plugin v3.0.0 and above. Do you have the Metform plugin on your site? If you use Metform, for now, we recommend you to use Metform v2.2.1 and below.

    We will wait for further news from you. If we don’t hear back in a few weeks, we’ll mark this forum as resolved.

    Thank You

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @igorel,

    We’d like to inform you that today we’ve updated the plugin to v2.5.11, and we think this issue will be resolved. Can you try updating the plugin?

    Before updating the plugin, we hope that you can back up your data first so that it can be restored in case of unwanted errors.

    Thank You

    issue is fixed now

    • This reply was modified 1 year, 10 months ago by minhajabid.
    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @minhajabid,

    Glad to know that ??

    Don’t hesitate to create a new topic if you have any other issues.

    Thank You

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Elementor Pro Header/Footer templates not working!’ is closed to new replies.