Elementor Pro

  • Resolved tricky7001

    (@tricky7001)


    4 years, 11 months ago

    Hi,

    I need to delete your plugin as it’s causing issues :
    I am at present trying to delete the plugin, it’s not activated but Unable to delete
    the Posterno Elementor from plugins, it’s updated to the latest version

    Please help

    I am able to delete plugin Posterno – Listings Directory & Classifieds

    thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Alessandro Tesoro

    (@alessandrotesoro)

    Hi @tricky7001

    May I ask what issues you had with Posterno so that I can see if it’s something that I can fix?

    To delete an addon, the Posterno – Listings Directory & Classifieds plugin must be activated. This because each add-on relies on the main plugin to use the proper functionalities needed to delete it’s data before the plugin is deleted from the site.

    So:
    1) Enable Posterno.
    2) Delete the addon you wish to delete.
    3) Once all add-ons have been removed you can delete Posterno too.

    Thread Starter tricky7001

    (@tricky7001)

    Hi,

    I did activate and then try to delete your plugin but still will not delete it.

    https://drive.google.com/file/d/1tU9PlAdghzOz8BAQkGSas680KHwhtUBL/view?usp=sharing

    thanks

    Plugin Author Alessandro Tesoro

    (@alessandrotesoro)

    If you’re unable to delete the plugin, login via ftp and delete the folder from the wp-content/plugins/ folder.

    Thread Starter tricky7001

    (@tricky7001)

    Yes, I had to do it that way in the end, I have now cleared all …Not sure why I could not delete your plugins the normal way?

    Cheers

Viewing 4 replies - 1 through 4 (of 4 total)
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