• Resolved shopiware2

    (@shopiware2)


    Hello, elementor plugin is messing up the My account page in mobile . However, for wider screens, it works perfectly well. It displays a partial black overlay on the screen and it covers the content.

    The page I need help with: [log in to see the link]

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  • Hi,

    To troubleshoot the issue try this guideline:

    Make sure you are using the most updated versions of Elementor, WordPress & your theme. Sometimes it isn’t apparent that there is an update available. Go to Dashboard > Updates and click the Check Again button to be sure. (Make sure to back up your site).

    Regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard. (Make sure to back up your site).

    Clear all cache: your browser’s cache, other plugins’ cache, server cache (if possible).
    If the issue persists, deactivate all plugins apart from Elementor. If this helps, reactivate them one by one to find the culprit.

    If it didn’t help, switch your theme (temporarily) to a default WordPress theme such as Twenty Sixteen and see if it makes any difference.

    From your WordPress dashboard, navigate to Elementor > Settings > Experiments. Change all of the experiments to Inactive. Click Save Changes.

    Thread Starter shopiware2

    (@shopiware2)

    The issue was actually with the short code. But right after resolving that, my products search results page developed the same issue.

    https://shop.shopimeal.com/?s=Bread&post_type=product.

Viewing 2 replies - 1 through 2 (of 2 total)
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