• Resolved drivedigital22

    (@drivedigital22)


    Any of our pages that were created or edited with Elementor do not lock. It acts like the extension is completely disabled. Normal pages work just fine. Is there a workaround for this or a solution?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Joachim Jensen

    (@intoxstudio)

    Thank you for reporting this. I am unable to reproduce this issue.

    Would it be possible to provide screenshots of your access conditions? You can use imgur.com
    If you visit the Elementor page as an admin, what does it show under the RUA menu item in the topbar? (e.g. https://imgur.com/a/3f7ab5B)

    Thread Starter drivedigital22

    (@drivedigital22)

    Here is a screenshot of the Elementor Page: https://imgur.com/a/r00WVEs

    I have tried setting up the access conditions a couple different ways. None work. They are both in the link above.

    Let me know if you need anything else from me.

    Thread Starter drivedigital22

    (@drivedigital22)

    @intoxstudio I haven’t heard back from you on this. Can you give me any update?

    Plugin Author Joachim Jensen

    (@intoxstudio)

    Thank you for the screenshots. And to be clear, when you create a post without Elementor, it is restricted just fine using the Access Conditions in the screenshots?
    Are you using any plugin/add-on that compliments Elementor? I.e. Elementor Pro?

    Thread Starter drivedigital22

    (@drivedigital22)

    Yes, normal pages work just fine. We are using Elementor Pro. No other plugins for Elementor though.

    Plugin Author Joachim Jensen

    (@intoxstudio)

    Unfortunately I am still unable to reproduce this issue, now with Elementor Pro. All posts created with Elementor are restricted successfully when adding Posts as an Access Condition, and likewise pages created with Elementor are restricted when adding Pages as an Access Condition.

    In the screenshots you sent previously, you have added Posts + Categories as an Access Condition, I want to make sure that the content you are creating with Elementor is indeed a post, and not a page?

    If that is the case, I suspect that another plugin is causing an incompatibility. The easiest way to test that is to deactivate plugins one by one until the restriction work properly.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Elementor Pages don’t work’ is closed to new replies.