Elementor not working properly

  • Resolved msienkiewicz

    (@msienkiewicz)


    6 years, 3 months ago

    After installing this NextGEN Gallery 3.1.1, Elementor stopped working properly. It just hangs when trying to create a new header template.

    Right away I began having issues. I am unable to dismiss the NextGEN welcome notice. When I click dismiss, an undefined dialog box pops up. I can only click ok and nothing happens.

    I deactivated the plugin and it responds with successfully deactivated. However, the plugin still shows as being activated. It also still displayed in the sidebar menu.

    The delete option is unavailable. If I select the checkbox and choose delete from bulk actions, I see a message that says I cannot delete the plugin while it is active.

    I need assistance removing this plugin.

    • This topic was modified 6 years, 3 months ago by msienkiewicz.
    • This topic was modified 6 years, 3 months ago by msienkiewicz.
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