Elementor not working on live site

  • Resolved krohit

    (@krohit)


    6 years, 1 month ago

    I installed Elementor plugin on my staging site as well as on my live site. It is working on the staging site, but not on the live site. I’ve tried troubleshooting the issue on my end, to no avail.

    The Log from the live site and the staging site are appended below:

    == Server Environment ==Live Site==
    Operating System: Linux
    Software: Apache/2.4.37 (cPanel) OpenSSL/1.0.2q mod_bwlimited/1.4 Phusion_Passenger/5.3.7
    MySQL version: Percona Server (GPL), Release 84.1, Revision b308619 v5.6.41-84.1
    PHP Version: 7.1.18
    PHP Max Input Vars: 1000
    PHP Max Post Size: 512M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 5.0.3
    Site URL: https://www.ientrepreneur.co.in
    Home URL: https://www.ientrepreneur.co.in
    WP Multisite: No
    Max Upload Size: 512 MB
    Memory limit: 256M
    Permalink Structure: /blog/%category%/%postname%/
    Language: en-US
    Timezone: Asia/Kolkata
    Debug Mode: Active

    == Theme ==
    Name: Phlox
    Version: 2.3.5
    Author: averta
    Child Theme: No

    == User ==
    Role: administrator
    WP Profile lang: en_US
    User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36

    == Active Plugins ==
    Akismet Anti-Spam
    Version: 4.1.1
    Author: Automattic

    Better Click To Tweet
    Version: 5.7.2
    Author: Ben Meredith

    Broken Link Checker
    Version: 1.11.5
    Author: Janis Elsts, Vladimir Prelovac

    Cloudflare Flexible SSL
    Version: 1.3.0
    Author: One Dollar Plugin

    Contact Form 7
    Version: 5.1.1
    Author: Takayuki Miyoshi

    Custom Twitter Feeds
    Version: 1.2.10
    Author: Smash Balloon

    Duplicator
    Version: 1.3.4
    Author: Snap Creek

    Elementor
    Version: 2.4.5
    Author: Elementor.com

    Flamingo
    Version: 1.9
    Author: Takayuki Miyoshi

    Google Analytics Dashboard for WP (GADWP)
    Version: 5.3.7
    Author: ExactMetrics

    Jetpack by WordPress.com
    Version: 7.0
    Author: Automattic

    MailChimp for WordPress
    Version: 4.3.3
    Author: ibericode

    NinjaFirewall (WP Edition)
    Version: 3.8.1
    Author: The Ninja Technologies Network

    Phlox Core Elements
    Version: 2.3.7
    Author: averta

    Regenerate Thumbnails
    Version: 3.1.0
    Author: Alex Mills (Viper007Bond)

    SEOPress
    Version: 3.3.7
    Author: Benjamin Denis

    Smush
    Version: 3.1.1
    Author: WPMU DEV

    Swift Performance Lite
    Version: 2.0.5
    Author: SWTE

    == Must-Use Plugins ==
    Swift Performance Lite early loader
    Version:
    Author:

    == Log ==
    :
    Log: showing 1 of 12019-02-04 11:11:29 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.3.8’,
    ‘to’ => ‘2.4.5’,
    )]

    JS: showing 2 of 2JS: 2019-02-06 15:36:13 [error X 10][https://www.ientrepreneur.co.in/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.4.5:2:202855] this.ui.slider.slider is not a function
    JS: 2019-02-06 15:39:25 [error X 10][https://www.ientrepreneur.co.in/wp-admin/js/iris.min.js?ver=1.0.7:4:12134] c.stripSlider.slider is not a function

    == Server Environment ==Staging Site==
    Operating System: WINNT
    Software: Apache/2.4.37 (Win32) OpenSSL/1.1.1a PHP/7.3.1
    MySQL version: mariadb.org binary distribution v5.6.41-84.1
    PHP Version: 7.3.1
    PHP Max Input Vars: 1000
    PHP Max Post Size: 8M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 5.0.3
    Site URL: https://localhost/ientrrxz
    Home URL: https://localhost/ientrrxz
    WP Multisite: No
    Max Upload Size: 2 MB
    Memory limit: 40M
    Permalink Structure: /blog/%category%/%postname%/
    Language: en-US
    Timezone: Asia/Kolkata
    Debug Mode: Active

    == Theme ==
    Name: Phlox
    Version: 2.3.5
    Author: averta
    Child Theme: No

    == User ==
    Role: administrator
    WP Profile lang: en_US
    User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0

    == Active Plugins ==
    Akismet Anti-Spam
    Version: 4.1.1
    Author: Automattic

    Better Click To Tweet
    Version: 5.7.2
    Author: Ben Meredith

    Broken Link Checker
    Version: 1.11.5
    Author: Janis Elsts, Vladimir Prelovac

    Cloudflare Flexible SSL
    Version: 1.3.0
    Author: One Dollar Plugin

    Contact Form 7
    Version: 5.1.1
    Author: Takayuki Miyoshi

    Custom Twitter Feeds
    Version: 1.2.10
    Author: Smash Balloon

    Duplicator
    Version: 1.3.4
    Author: Snap Creek

    Elementor
    Version: 2.4.5
    Author: Elementor.com

    Elementor Addon Elements
    Version: 1.3
    Author: WebTechStreet

    Flamingo
    Version: 1.9
    Author: Takayuki Miyoshi

    Google Analytics Dashboard for WP (GADWP)
    Version: 5.3.7
    Author: ExactMetrics

    Jetpack by WordPress.com
    Version: 7.0
    Author: Automattic

    MailChimp for WordPress
    Version: 4.3.3
    Author: ibericode

    Phlox Core Elements
    Version: 2.3.7
    Author: averta

    Regenerate Thumbnails
    Version: 3.1.0
    Author: Alex Mills (Viper007Bond)

    SEOPress
    Version: 3.3.7
    Author: Benjamin Denis

    Smush
    Version: 3.1.1
    Author: WPMU DEV

    Swift Performance Lite
    Version: 2.0.5
    Author: SWTE

    == Must-Use Plugins ==
    Swift Performance Lite early loader
    Version:
    Author:

    == Log ==
    :
    Log: showing 4 of 42019-01-24 09:55:40 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.3.8’,
    ‘to’ => ‘2.4.3’,
    )]
    2019-01-26 08:25:31 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.4.3’,
    ‘to’ => ‘2.4.4’,
    )]
    2019-01-26 08:25:33 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.4.3’,
    ‘to’ => ‘2.4.4’,
    )]
    2019-02-01 19:20:15 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.4.4’,
    ‘to’ => ‘2.4.5’,
    )]

    PHP: showing 1 of 1PHP: 2019-01-24 12:17:47 [error X 2][C:\xampp\htdocs\ientrrxz\wp-content\plugins\elementor\includes\template-library\sources\base.php::8] Maximum execution time of 30 seconds exceeded [array (
    ‘trace’ => ‘
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ‘,
    )]

    JS: showing 3 of 3JS: 2019-02-01 07:49:11 [error X 31][https://localhost/ientrrxz/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.4.4:2:74537] setting getter-only property \”type\”
    JS: 2019-02-02 08:48:17 [error X 3][https://localhost/ientrrxz/wp-content/plugins/elementor/assets/js/editor-modules.js?ver=2.4.5:733:35] self.attributes[control.name].each is not a function
    JS: 2019-02-02 08:57:18 [error X 1][https://localhost/ientrrxz/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.4.5:2:119826] n is undefined

    The log files from both installations are different. Can you make any sense out of this and help me out.

Viewing 6 replies - 1 through 6 (of 6 total)

  • You say , it’s not working. Is it a blank screen ? Or what do you see that it’s not working?
    If it is a white screen. change your page loading method to enable.
    Instructions on tiger721.com/frozen
    Great list of criteria.

    • This reply was modified 6 years, 1 month ago by LesTexas60.

    Hi,

    I suspect your NinjaFirewall (WP Edition) is causing this somehow.
    If I am not mistaken, the firewall is not active in the local install eather.

    Please try to clear all cache and de-activate at least the firewall.
    Apart from that there is a huge mix of plugins that might conflict.
    If the firewall is not the culprit, try deactivating all other plugins and switch theme to see if that issue goes away.

    Annie

    Oh, I see cloudflare is in the mix as well?
    Rocket loader in cloudflare is known to create all sorts of issues too…

    conradish

    (@conradish)

    Did you ever solve this. Having a similar issue.

    dandelion89

    (@dandelion89)

    I have the same issue. I’m using staging copy on Siteground hosting and Elementor works great on it.
    But when I push on a live site, then when I try to edit a page using Elementor, I get endless loading. Safe mode has no effect. I used all the tips to solve this problem, but none of them helped.
    The staging copy differs from the live site only by URL. I don’t understand why the Elementor is not working.

    dandelion89

    (@dandelion89)

    Oh, I figured out!
    We use Cloudflare and I thought that my Rocket loader was disabled. But it was ON all this time. The Cloudflare is not distributed at the staging copy, as it is located on a subdomain. I added exceptions, as it is written here https://docs.elementor.com/article/360-elementor-cloudflare-rocket-loader and it all worked on a live site!
    Hope this helps someone.

Viewing 6 replies - 1 through 6 (of 6 total)
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