• Resolved adnanshah7272

    (@adnanshah7272)


    Hello!
    Thanks for your help in advance, I am facing an issue that elementor on my website suddenly stop working. A few days ago everything was fine, I was able to edit all of my website and now elementor is not loading. Not even single functionality of elementor is working on my website. probably there is something conflicting with elementor but I am unable to debug this because:

    I am unable to see any error in the error log.
    I am unable to activate Safe mode on my website for elementor.
    When I enable the ” Switch Editor Loader Method “, it results in page isn’t working error.

    So basically I am unable to do anything, I would like you guys to help me out because I need to make a few changes to my website.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    To troubleshoot this issue, follow these instructions:

    Make sure your Elementor version is updated.
    From your WordPress dashboard, navigate to Elementor > Settings > Experiments. Change all of the experiments to Inactive. Click Save Changes.
    Enable Safe Mode. If this solves the problem, then the issue is most likely a result of an incompatible theme or plugin. Try switching a theme or deactivating all of your plugins (except Elementor and Elementor Pro). Then turn them on one by one to find which plugin is causing the issue.
    If Safe Mode didn’t help, follow further troubleshooting steps in this article.
    Follow this article to perform further troubleshooting steps.

    Thread Starter adnanshah7272

    (@adnanshah7272)

    I have tried elementor recommended settings but it didnt work.

    Actually, I am unable to delete, install or update anything on my website also updating the plugin results in a page not found error and so enabling safe doesn’t work. Actually, in simple words, everything stopped working.

    Hi,

    please send me your system info.

Viewing 3 replies - 1 through 3 (of 3 total)
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