Elementor not loading

  • Resolved ?? ?????

    (@webbrands)


    1 year, 6 months ago

    Hello
    I translate this plugin into Farsi language, but Elementor doesn’t load when using Farsi language
    We checked that when I put the translation of Product Categories, Elementor does not load at all, and by removing the translation of this word, Elementor loads well.
    What is the reason for this?
    Of course, there are some words that have this problem, please check and correct them.

    file fa_IR.po

    https://file.io/rt407t2JoDpL

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter ?? ?????

    (@webbrands)

    It also doesn’t load with the translation under the settings section

    https://file.io/TS6HALlR7Phj

    Plugin Contributor Mamunur Rashid

    (@mamunur105)

    Thank you for using our plugin. We apologize for any inconvenience caused by the issue you are experiencing. In order to effectively debug the issue, we kindly request that you provide us with a debug log and a screenshot of the problem.

    We also noticed that the file and screenshot link you provided are not working. Could you please assist us by providing a working link or attaching the files directly to your response?

    Thank you for your cooperation and we look forward to resolving this issue for you.

    Thread Starter ?? ?????

    (@webbrands)

    I specified with a screenshot

    and Elementor does not load

    Download the Persian language file that causes this error

    https://webbrands.ir/wp-content/uploads/2023/05/shopbuilder-fa_IR.zip

    • This reply was modified 1 year, 6 months ago by ?? ?????.
    Plugin Contributor Mamunur Rashid

    (@mamunur105)

    Thank you for sharing the screenshots. We want you to know that we are actively addressing the issues and working on a new version. We will inform you promptly once it is released.

    We appreciate your patience and value your feedback.

    If you have any questions or concerns, please reach out to us.

    Plugin Contributor Mamunur Rashid

    (@mamunur105)

    Hello,

    Thank you for bringing this issue to our attention. We have thoroughly investigated the problem and identified the root cause. The issue was related to the translation of certain words, including “Product Categories,” which was causing Elementor not to load properly.

    We are pleased to inform you that we have fixed this issue by correcting the translation for the affected words. Elementor should now load correctly when using the Farsi language.

    We appreciate your patience and understanding throughout this process. If you encounter any further issues or have any additional questions, please don’t hesitate to reach out to us.

    Thread Starter ?? ?????

    (@webbrands)

    Thank you
    it’s fixed

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Elementor not loading’ is closed to new replies.