Elementor nav menu not working

  • After latest update of Elementor and elementor pro, I can see the nav menu no longer showing submenu. The submenu is visible only if wp fastest cache plugin is deactivated. This is working with desktop screen only, mobile screen is fine.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Emre Vona

    (@emrevona)

    can you disable the “combine css” option and clear all cache with minified sources please?

    Thread Starter Mohammad Nur Hossain

    (@nur1952)

    I tried but no luck. In the console, I can see it’s a JS-related issue. Check the following

    Uncaught (in promise) ChunkLoadError: Loading chunk 42 failed.
    (error: https://www.website.com/wp-content/plugins/elementor-pro/assets/js/nav-menu.3347cc64f9b3d71f7f0c.bundle.min.js)
    at webpack_require.f.j (webpack-pro.runtime.min.js?ver=3.16.2:2:4795)
    at webpack-pro.runtime.min.js?ver=3.16.2:2:752
    at Array.reduce ()
    at webpack_require.e (webpack-pro.runtime.min.js?ver=3.16.2:2:712)
    at elements-handlers.min.js?ver=3.16.2:2:12066
    at frontend.min.js?ver=3.16.4:2:3051
    at _runHook (frontend.min.js?ver=3.16.4:2:35665)
    at Object.doAction (frontend.min.js?ver=3.16.4:2:36267)
    at e.exports.runReadyTrigger (frontend.min.js?ver=3.16.4:2:3912)
    at frontend-modules.min.js?ver=3.16.4:2:1107

    Plugin Author Emre Vona

    (@emrevona)

    are you sure that the problem is solved when you disable wp fastest cache?

    Thread Starter Mohammad Nur Hossain

    (@nur1952)

    100% sure, the nav menu started working after I deactivated the WFC. I have checked it several times.

    Plugin Author Emre Vona

    (@emrevona)

    can you disable all the checkboxes except the “Cache Sysetm” option and clear all cache please?

    Thread Starter Mohammad Nur Hossain

    (@nur1952)

    Here are the tests and results

    WFC not activated -> nav menu woring

    WFC activated -> nave menu not working

    All options disabled, only cache system checked -> not working

    Disabled cache system -> working

    Deactivated WFC -> working

    Whenever WFC activated, I can see the JS error that I shared in the past thread.
    Hope it helps or I can give you access to my site if you want.

    Plugin Author Emre Vona

    (@emrevona)

    it means that your site is not compatible with the cache plugins.

    Thread Starter Mohammad Nur Hossain

    (@nur1952)

    My site has been using your plugin for the last couple of years with no issues. I think the latest Elementor updates have triggered the issue. I guess the Elementor team has restructured their code to load JS.

    Plugin Author Emre Vona

    (@emrevona)

    yes, may be.

Viewing 9 replies - 1 through 9 (of 9 total)
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