Elementor makes wordpress critical error

  • Resolved marktom95

    (@marktom95)


    2 years, 9 months ago

    Hello,

    for a few days my website have critical error: “There has been a critical error on this website.”

    I can normally log inside my WordPress dashboard, but I can’t fix the website.

    I saw my logs that Elementor causes this issue.
    Once I deactivate Elementor plugin (free version) everything is back to normal, but my site is broken because I done all with Elementor.
    Once I activate it back, it’s same issue “There has been a critical error on this website.”

    I don’t see any update for Elementor available, I have the latest version so that’s not an issue.

    Any way to fix this?

    Best Regards!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @marktom95

    Did you try rolling back?
    https://elementor.com/help/rolling-back-to-a-previous-version-of-elementor/

    Check your self please:
    https://elementor.com/help/requirements/

    Also:
    Can you disable all your Experiments?
    https://elementor.com/help/elementor-experiments/

    Thread Starter marktom95

    (@marktom95)

    Hello,

    yes. I tried rolling back, to few older versions, but none helped us.

    I see that Elementor have 256 MB of memory size? Seems like that’s not the issue too?

    I also tried to deactivate all experiments, still same critial error.

    Is there any possibility that you log inside my dashboard and check it for me or something similar? I really need my website working.

    Only if I deactivate Elementor everything is normal (but page broken then).
    If I activate Elementor then it’s critical error.

    Thread Starter marktom95

    (@marktom95)

    Anyone to help here?

    I still can log inside my dashboard. But my website have critical error.

    I tried to make bigger upload size to all in one wp migration, so I can try to import backup and see will it fix the issue but once I tried to increase my import size it gives me this error:

    Your PHP code changes were rolled back due to an error on line 241 of file wp-content/plugins/stoni-core/includes/elementor/widgets/wgl-button.php. Please fix and try saving again.

Uncaught Error: Class 'Elementor\Scheme_Color' not found in wp-content/plugins/stoni-core/includes/elementor/widgets/wgl-button.php:241
Stack trace:
#0 wp-content/plugins/elementor/includes/base/controls-stack.php(2280): WglAddons\Widgets\Wgl_Button->_register_controls()
#1 wp-content/plugins/elementor/includes/base/controls-stack.php(494): Elementor\Controls_Stack->init_controls()
#2 wp-content/plugins/elementor/includes/base/widget-base.php(177): Elementor\Controls_Stack->get_stack()
#3 wp-content/plugins/elementor/includes/base/controls-stack.php(300): Elementor\Widget_Base->get_stack()
#4 wp-content/plugins/elementor/includes/base/controls-stack.php(2369): Elementor\Controls_Stack->get_controls()
#5 wp-content/plugins/elementor/includes/
    • This reply was modified 2 years, 9 months ago by marktom95.
    • This reply was modified 2 years, 9 months ago by marktom95.
Viewing 3 replies - 1 through 3 (of 3 total)
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