Elementor Header & Footer Builder Problems Continue

Hello @brucegyoung ,

Could you please let us know what exactly issue you are facing? If you could provide some screenshots, that would help greatly.

I’d like to let you know, that we request screenshots as they help us understand customer issues precisely and avoid confusion/misunderstanding. This makes it easier to understand, debug, and resolve an issue ASAP.

Bonjour,

Je rencontre le même souci depuis la mise à jours d’Elementor hier.

Impossible de modifier le Header ou le Footer avec Elementor, message d’erreur :
“Désolé, la zone de contenu n’a pas été trouvée dans votre page”
Vous devez appeler la fonction “The_Content” dans le modèle actuel pour qu’Elementor fonctionne sur cette page.

https://elementor.com/help/the-content-area-was-not-found-error/?utm_source=editor-panel&utm_medium=wp-dash&utm_campaign=learn

• This reply was modified 6 months, 1 week ago by sopitec.

Thanks for the response.

I have been working on a new site for the last 3 months and not added any new plugins over that time. When I upgrade from 1.6.28 to 1.6.34 the site stops functioning and I get the following error message.

View post on imgur.com

Please let me know if you require further information.

Hi @brucegyoung,

That’s weird. The fatal error issue was fixed in v1.6.30.

Please consider reaching out to us using the form available on this page. In the meantime, you can roll back to the older version which is working for you. If the login page is inaccessible, you can follow this video, that was shared by a user, to solve it.

We are sorry for the inconvenience you may have because of this.

Kind regards,
Herman ??

Any update on the safety of Elementor Header & Footer v1.6.34? I’m reluctant to update until I know bugs are fixed. I’m currently running v1.6.28, which appears to be the most stable version.

• This reply was modified 6 months ago by rmcanberraweb.

They asked me for more information as I was still having issues and have not heard back yet.

I notice that there is a new update for this plugin: v1.6.35. Anyone try it yet?

Hi everyone,

The latest version, v1.6.35 should work fine. Please update this plugin to the latest version and confirm the fix.

However, as many experts say, please create a backup before doing any updates on your site.

I look forward to hearing from you.

Kind regards,
Herman ??

It’s OK for me,

thanks

Thanks for letting us know, @sopitec!

Kind regards,
Herman ??

I updated the plugin from v1.6.28 to v1.6.35 and low and behold — no crash, no white screen. It’s working fine. What a relief. P.S. A previous version (I think it was 1.6.31 crashed my website) and I had to rollback to .28.