Elementor Header and Footer editing problem

  • Resolved jacobhandwerker

    (@jacobhandwerker)


    1 month ago

    I have the free Elementor plug-in installed and also the “Header and Footer Builder” plug-in by Brainstorm Force to create Headers and Footers. It’s worked for years but suddenly I can’t access the headers and footers to edit. I can see them all when I go to under “Appearance” and click on the “Elementor Header and Footer Builder”. If I try to click on one to “edit with elementor” I keep getting an error. It says: “Sorry the content area was not found in your page”. Does any have a similar problem?

    I tried several sites which I all built the same way and each one will not let me edit the headers and footers now.

    I am not a skilled website designer and just know the basics. Thanks.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support bsfankusht

    (@iankusht)

    Hi @jacobhandwerker,

    It sounds like the issue you’re facing might be related to caching. A good first step to try is refreshing your site’s Permalinks, which can help resolve issues like this. You can follow this guide on how to refresh WordPress Permalinks: Link to article.

    If that doesn’t fix the problem, I recommend checking out this helpful article from Elementor that offers additional troubleshooting steps: Link to Elementor article.

    I hope this helps! Feel free to reach out if you need further assistance.

    Best regards,
    Ankush ??

    Thread Starter jacobhandwerker

    (@jacobhandwerker)

    Hi @iankusht ,

    Thank you very much! Your first suggestion solved the problem. I really appreciate that you took the time to answer me. If I have other problems in the future can I message you directly maybe?

    Cheers, Jacob

    Plugin Support bsfankusht

    (@iankusht)

    @jacobhandwerker, You are most welcome. I am marking this thread as Resolved. Feel free to reply back to this thread if you still need any assistance or start a new thread if there’s anything else related to this plugin, we can help you with.
    ?
    Kind regards,
    Ankush???

Viewing 3 replies - 1 through 3 (of 3 total)
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