• Resolved mpm19958

    (@mpm19958)


    Good day. I’ve Googled this issue and have read way too many potential solutions, none of which seem to apply to my very simple website. The hamburger menu does not function when the browser size is reduced or on the mobile version of the website. Thanks in advance for any assistance.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Alain

    (@alainelementor)

    Hi @mpm19958,
    Thank you for contacting us.

    I was looking at your previous comments and I understand your problem.

    In this case, I was looking at your site and noticed your toggle menu is part of the currently active theme, Astra.
    Unfortunately, we cannot provide support on third-party plugins/themes issues. Please try contacting the author of your theme for extra guidance.

    I hope this can be useful. Let me know any further comments.
    Kind regards,

    [email protected]

    (@sitodemmersgmailcom)

    I am having the same problen I am using the latest Elementor en Hello theme versions. On pc it works. On mobile the hamburger icon is not displaying although the menu works when clicking the hamburger area on the Iphone …the icon simple is not displaying. Please help!

    please see: https://ddesigners.nl/daan

    Hallo [email protected],

    we have the same problem with two sites in development, latest elementor version, elementor pro, latest wp version and hello theme. The “hamburger” menue ist not displayed correctly in the mobile version. iphone and android look different. have you already found a solution for this?

    Thanks in advance

    Eva

    Plugin Support Denny Paul

    (@thetechxpert)

    Hello,

    @sitodemmersgmailcom I checked the site https://ddesigners.nl/daan/ on iphone but no issue could be seen.

    SS: https://imgur.com/9wj4P6e

    @eva106 can you please share screenshots showing the difference of hambuger menu. Also, please include the link to the website to check the issue.

    Best Regards.

    Hallo,

    at this moment we have fixed the problem.

    the problem is related to the provider and https protocol.
    https protocol must be installed on the developer site, then also enter it in wordpress and the mobile menu display works on iphone and android. we only have (had) this problem in connection with the provider 1&1.

    the problem has nothing to do with the elementor.

    happy regards Eva

    [email protected]

    (@sitodemmersgmailcom)

    My problem is solved…

    Problem was the hamburger icon was not showing on Iphone.

    1 If you’re using Hello Theme and Elementor, go to Elementor > Settings > Features and set “Inline Font Icons” to Inactive.

    2. Make sure that all the pages you have in the menu, are edited and saved with Elementor first.

    Alain

    (@alainelementor)

    Hello @eva106, and @sitodemmersgmailcom!
    Thank you for your insights and the workaround.

Viewing 7 replies - 1 through 7 (of 7 total)
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