• Many of my websites have elementor forms within a popup. I noticed this problem recently where I click a ‘request service’ button on the website and the popup opens with a form, the area above each field in the form has a label, and normally that label when clicked will focus the text field, or if a radio button, will select the item. What happens now is that clicking on this label field closes the popup.

    I have several sites this is affecting, and oddly, I have several other sites setup the same exact way, where it’s not an issue.

    As a temporary workaround, I used custom CSS to disable the clickability all together so the customer doesnt loose their form progress as they fill out a form.

    I used something like this:

    .elementor-field-label {
    pointer-events: none;
    }
    [for^=”form-field-service-“] {
    pointer-events: none;
    }

    I have tried rebuilding the form, and I have noticed that there is no real difference between sites where this is a problem, and those where it works fine where the popup stays fine and they can easily select a field or radio item by clicking on the field label.

    Anyone have any idea what this is about?

    • This topic was modified 1 year, 2 months ago by inspir3d.

    The page I need help with: [log in to see the link]

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  • Hey buddy, I was just experiencing the exact same thing. I tried switching between checkboxes, radio boxes, etc. Turns out, it was that I was using a COLON in the label field, even though I had it not displaying.

    So it was like this “Service Requested:”
    And I just changed it to “Service Requested”
    (Colon removed = Problem solved!)

    You can see on this site, the main CTA in the hero section:
    https://southcoastgroup.ca/commercial-snow-removal/

Viewing 1 replies (of 1 total)
  • The topic ‘Elementor Forms Issue, (With Popup / Form Field Headings Clickability )’ is closed to new replies.