• Hello,
    
    I am running latest version of WordPress "6.4.2" with Elementor "v3.18.3" and whenever I try to save my homepage (it's kind of big - 4000+ lines of code with inspect source) I get 503 Internal Server Error.
    
    When I checked the logs, it looks like that saving the page gets Elementor to stuck in some sort of an infinite loop and keeps on consuming all the ram I set the WordPress to use, I even tried with "-1" (unlimited) and the usage raised up to 3GB which is not normal.
    
    How can I resolve this issue?
    
    Regards!
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Joel

    (@joelsm)

    Hello,

    Thank you for reaching out. 

    Memory Limit Increase: Although you’ve tried setting the memory limit to unlimited (-1), it seems like there might still be a restriction. You could try increasing the PHP memory limit even further in your WordPress configuration. Locate your wp-config.php file in the root directory of your WordPress installation and add or modify the following line:

    define('WP_MEMORY_LIMIT', '512M'); // Adjust the limit as needed

    Plugins and Theme Compatibility: Sometimes, conflicts between plugins or themes and Elementor can cause issues like this. Temporarily deactivate other plugins and switch to a default WordPress theme (like Twenty Twenty-One) to see if the problem persists. If it doesn’t, there might be a compatibility issue with one of the plugins or the theme you were using.

    Server Configuration: Contact your hosting provider. They might have server configurations or limitations that affect the maximum execution time, memory usage, or script timeouts, especially if you’re on a shared hosting plan.

    Reference: https://elementor.com/help/cant-edit-with-elementor/#the-widget-panel-is-grayed-out-or-loading-endlessly

    If you are using Elementor Pro, you can use our pro support.

    Please get in touch with us using your my elementor account; we will help you fix this ASAP!

    Otherwise. to investigate the issue further, please send me your System info file. Go to your WordPress dashboard > Elementor > System Info (you can find a download button at the bottom of the page), and send it back to us.

    Best regards,

    • This reply was modified 10 months, 4 weeks ago by Joel.

    Hey there. Quit Elementor when you still can. They charge your credit card without your approval, and refuse to refund per their “company policy”.

Viewing 2 replies - 1 through 2 (of 2 total)
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