• Resolved ironheart99

    (@ironheart99)


    Hi everyone,

    i’ve a little problem on a website i’m creating, after the installation of the plugin.

    The plugin itself seems to work very well but the problem concern Elementor entrance animations.

    Whichever animation I try to set (regardless of the type of element, text or image) the result is always the same, the animation does not load and the element appears “like a pop up”.

    I’ve tried to deactivate / reinstall the plugin and the animation begin to work again so i think that might some kind of conflict.

    I can’t post the correct url because it’s on maintenance mode..

    Thank you very much to anyone could help me

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support dimned

    (@dimned)

    Hi @ironheart99,
    Thanks for your reply. Could you please describe the exact steps to help us replicate the issue? Specify the tools you used to add animations and what exactly animations you applied.
    You may also submit a request to our support team referring to this topic

    Thread Starter ironheart99

    (@ironheart99)

    Thanks Dmytro for the fast reply!

    This morning I investigated further and the problem occurs only with the “Fade In” effect, if I set for example the “Zoom” effect, everything seems to work fine.

    For the construction of the site I use Elementor plugin, simply applying the effect to the blocks that i set up in the page, in the same way of all the other sites I create in theese years

    The effect I am talking about can be found in the “Advanced” tab -> fourth entry “Entrance Animation” (I think it is written like this in English, I have the Italian version)

    From there you can set the effect, speed and delay

    Let me know if you need to know more

    Thanks again

    Plugin Support dimned

    (@dimned)

    Hi @ironheart99,
    Unfortunately, I was not able to replicate the issue locally and Entrance Animation > Fade-in works correctly with the Stratum plugin activated, and even when this animation is applied on Stratum widgets. Could you try disabling other third-party plugins one by one to find if the conflict is not caused by any other plugins?

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Elementor Entrance Animation Stop Working’ is closed to new replies.