Elementor ElementPack iframe – Auto Height for cross domain

  • Resolved aldenzuck

    (@aldenzuck)


    1 year, 2 months ago

    Hello, I am using the plugin ElementPack and using the Iframe widget to embed a website from the root domain (app.boostboxpr.com) and my other domain (partners.boostboxpr.com). The auto height options in the widget works just fine for app.boostboxpr.com, however when putting a website from partners.boostboxpr.com the auto height doesn’t work.

    The widget states that “Auto height only works when cross domain with ‘allow origin all in header’.”

    From brief research it sounds like since partners.boostboxpr.com is a cross domain, then I need to do some additional steps to make this work. However I need assistance in knowing how to do this.

Viewing 11 replies - 1 through 11 (of 11 total)

  • Hello?@aldenzuck,

    We are looking into the issue and we will provide you solution as soon as possible. We are sorry for the inconvenience.

    Thanks

    Thread Starter aldenzuck

    (@aldenzuck)

    Hello, any solutions found?

    Hello @aldenzuck,

    Certainly, our developer is already actively working on the issue. We appreciate your understanding and anticipate delivering a solution soon.

    Thank you.

    Thread Starter aldenzuck

    (@aldenzuck)

    Hello, I was told a solution was to be created this past Tuesday. Please let me know how I should proceed as this is the only thing that i’ve been waiting on. Thank you

    Hello?@aldenzuck,

    We apologize for any inconvenience caused. Your patience during this situation is greatly appreciated. Resolving the issue is taking longer than expected due to difficulties.

    Thank you for your understanding.

    soulman77

    (@soulman77)

    Hi, any news? I have the same issue.

    Thread Starter aldenzuck

    (@aldenzuck)

    Hey. I never found a solution and still haven’t heard back from their support.. I just made a specific height in px for the iframe and disabled the auto-height.

    It’s not a good long-term solution so i’m hoping they will escalate this since i’ve been waiting about a month and a half ?? ??

    soulman77

    (@soulman77)

    Thanks @aldenzuck for the answer. I’m waiting for a solution by ?ElementPack’s team @tozillur23

    Zillur Rahman

    (@tozillur23)

    Dear Clients,

    We sincerely apologize for the inconvenience you may be experiencing. Rest assured, our team is actively working on resolving the issue and we are committed to finding a solution as quickly as possible. Your patience and understanding are greatly appreciated as we work through this.

    Thank you in advance for your cooperation.

    soulman77

    (@soulman77)

    Hi, any news about this issue?

    Zillur Rahman

    (@tozillur23)

    Dear @soulman77,

    We apologize for the late response. We would like to request you to create origin on your website ” partners.boostboxpr.com “. And for setting the origin please get help from your server/dev company.

    For further help please contact with our support.

    Thanks in advance.

Viewing 11 replies - 1 through 11 (of 11 total)
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