Elementor Editor Stuck on Loading Screen

Hi,

I’m getting the same problem too (forever loading), since I updated my theme (Customify), yesterday.
What’s wrong?

Thanks!
Geoffrey

• This reply was modified 6 years ago by fegggeff.

Hi everyone,

i’m using Elementor 2.3.2 and Elementor pro 2.2.0. I tried chrome, i tried firefox, when i click “edit with elementor” (I’ve already gone pro). it sticks at loading and didn’t get into the builder. but when i deactivate elementor pro, i can easily get in and make edit changes with the builder.
please help me!

== Server Environment ==
Operating System: Linux
Software: Apache
MySQL version: MySQL Community Server (GPL) v5.6.41
PHP Version: 5.6.38
PHP Max Input Vars: 1000
PHP Max Post Size: 8M
GD Installed: Yes
ZIP Installed: Yes
Write Permissions: All right
Elementor Library: Connected

== WordPress Environment ==
Version: 4.9.8
Site URL: https://thetruelyot.com
Home URL: https://thetruelyot.com
WP Multisite: No
Max Upload Size: 8 MB
Memory limit: 40M
Permalink Structure: /%postname%/
Language: en-US
Timezone: 0
Debug Mode: Inactive

== Theme ==
Name: OceanWP
Version: 1.5.28
Author: Nick
Child Theme: No

== User ==
Role: administrator
WP Profile lang: en_US
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36

== Active Plugins ==
Elementor
Version: 2.3.2
Author: Elementor.com

Elementor Pro
Version: 2.2.0
Author: Elementor.com

Ocean Extra
Version: 1.4.29
Author: OceanWP

WPForms Lite
Version: 1.4.9
Author: WPForms

== Debug ==
Errors: There are no errors to display

• This reply was modified 6 years ago by ontao1.

For anyone else having this issue i managed to resolve by doing the following:

Create a new page
Add some text using the WordPress default editor and publish the page.
Now when you click edit with elementor it should load normally.

You will have to repeat the above steps for every new page created.

Alternatively you could roll back to the previous versions as this also fixes the issues.

A further update on the issue:

It would also appear adblockers can cause this issue, in my case AdBlock Plus was the culprit. Try disabling any ad blockers you may have installed.

Tried disable adblockers on customers not the problem.

Customers problem is tha they cant add new Pages, stuck on LOADING or the page timing out att cloudflare.

1. Disable Pro.
2. Edit page, ADD TEMPLATE. Add new free Block.
3. Update.
3. Close editor
4. Enable Pro or activate.
5. Edit page, and ADD TEMPLATE. Add pro Page.

• This reply was modified 6 years ago by compycloud.
• This reply was modified 6 years ago by compycloud.
• This reply was modified 6 years ago by compycloud.
• This reply was modified 6 years ago by compycloud.

@compycloud

If you load up the page in Chrome, right click and inspect whilst on the loading screen does it show any errors?

Have you tried rolling back to a previous version?

I am having the same error when I try to edit a page with Elementor, it gets stuck on the gray loading screen and never resolves. This started happening a few days ago.

I’ve tried everything suggested on this thread and on the Elementor support website.

Any guidance would be greatly appreciated!

Hi luxedesignco

Please can you provide the error message given when you inspect the elementor loading page using the dev tools in Google Chrome.

I realized after everything I tried it was from the Rocket Loader in CloudFlare, so I turned that off and now I am all set! Thanks for the swift reply!

Yes, please do release an updated version with the fix, I was hoping today’s release had the fix… but it didn’t. I been having the same stuck on-load page for the last 2 weeks, when I bought a theme that packaged Elementor, I then purchased the Pro version thinking that may be the issue, yet, it still has the same problem… from what I am reading it seems to have been an reoccurring problem. How can I fix this holdup..?

Error and Warning Message:

editor.min.js?ver=2.3.3:2 Uncaught TypeError: Cannot read property ‘currentView’ of undefined
at n.getPanelView (editor.min.js?ver=2.3.3:2)
at Object.isWorthHandling (editor.min.js?ver=2.3.3:2)
at Object.<anonymous> (common.min.js?ver=2.3.3:2)
at Function.each (load-scripts.php?c=0&load[]=underscore,jquery-core,jquery-migrate,backbone,shortcode,utils,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jqu&load[]=ery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=4.9.8:8)
at e.value (common.min.js?ver=2.3.3:2)
at dispatch (load-scripts.php?c=0&load[]=underscore,jquery-core,jquery-migrate,backbone,shortcode,utils,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jqu&load[]=ery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=4.9.8:9)
at r.handle (load-scripts.php?c=0&load[]=underscore,jquery-core,jquery-migrate,backbone,shortcode,utils,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jqu&load[]=ery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=4.9.8:9)

util.js:225 Google Maps JavaScript API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys

• This reply was modified 6 years ago by Lavina412.
• This reply was modified 6 years ago by Lavina412.

Hello,

I’m using 2.3.3 still stuck with the same problem

Giga

Hi Giga,

Are you using a CDN ie cloudflare, any other caching plugin on your WP site? And do you have a adblock installed to chrome?

Do you know how to use the Devtools in chrome? If so can you send a copy of the error?

I know you shouldn’t have to by have you tried rolling back to pre 2.3.2 to see if that makes any difference?

Have you emailed Elementor direct they may also be able to offer some advice?

Yes, I’m using CDN.
AdBlock Installed.

I’m not getting any error. It’s just stuck at the white-ish screen with Elementor loading logo.

I tried rolling back to older versions but it did not work either.

I haven’t sent any mail. I’ll send one immediately.

Hi Giga,

If you are using CloudFlare disable rocket loader, and disable your adblocker then try again.

I was experiencing this issue. Elementor free, latest versions.

Disabled Cloudflare, opened a new session in chrome incognito and issue was gone. Looks like cloudflare (probably rocket loader as suggested) is the cause.