Elementor Editor Panel not loading

  • Resolved Shaolin

    (@shaolin)


    4 years ago

    Hi, I had an issue with the editor panel not loading the widgets. I could click on existing sections and widgets and edit them fine, but whenever I clicked the Global widgets panel though nothing would load except for the little search bar. The history and revision buttons didn’t work either.

    By a process of elimination it turned out to be your plugin. I was only using it for one particular icon that I can’t anywhere else so it’s not a major problem if I can no longer use it.

    I’m curious though, do you have any idea what could cause this aside from a conflict with another plugin (likely I think). I use the plugin on other sites with a similar set up (and same server) and no issue there so I’m just curious. I’ve just updated it and same issue so for the moment I’ll leave it deactivated. However if you know why this has occured it would be helpful as I’d like to use that icon again!
    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • MM Aurangajeb

    (@aurangajeb)

    Hello @shaolin
    Thanks for reaching to us & I am sorry for the late appearance.

    Before going further, would you please perform the below steps to troubleshoot the issue:

    Hosting companies usually limit the memory, which is exceeded by Elementor when you have too many add-on plugins installed. So having HappyAddons along with other 3rd party addons can cause the memory limit to be exceeded. Which can potentially lead to the loading issues on the Elementor editing panel?

    Here is a guideline on how you can increase the memory limit.
    1. Please increase your WP_MEMORY & WP_MAX_MEMORY by adding the below codes on your wp-config.php file

    define( 'WP_MEMORY_LIMIT', '512M' );    
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    After increasing the limit, you can use HappyAddons or other 3rd party solutions without any issues. I would also highly recommend using our widget control panel to deactivate unused widgets of HappyAddons and avoid the loading issue. It’s also recommended to disable unused widgets for any other third-party plugin/addons.

    Feel free to contact me if you may have further more queries. I would be glad to assist.
    Best regards.`

    Hi,

    Due to the inactivity of the thread, I am making this as resolved.

    Please raise a new topic for further issues/queries.
    Regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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