• Resolved Augmental

    (@augmental)


    My dropdown menu works without W3, and it stops working when I activate the plugin. I’ve tried following the guidance on this page, but it doesn’t resolve the issue. What other steps can I take?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @augmental

    Thank you for reaching out and I am happy to assist you with this.
    Can you please disable the settings one by one in Performance>General settings, save the settings and purge the cache after each setting is disabled and see which one might be causing the issue?

    Thanks!

    Thread Starter Augmental

    (@augmental)

    Disabling minify resolves the issue, but that also diminishes performance.

    This seems specific to Elementor. The dropdown menu stops working with minify enabled. Also, I can’t access the Elementor editor when it’s enabled.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @augmental

    Thank you for the information.
    Can you please re-enable minify, and disable the settings in Performance>Minify one by one (HTML minify, JS minify, CSS minify) and see which one might be causing the issue.
    Make sure to save all settings and purge the cache after each option is disabled.
    As for the Elementor editor, make sure that the checkbox “Disable minify for logged-in users” is enabled in Performance>Minify, save all settings, and purge the cache.

    Thanks!

    Thread Starter Augmental

    (@augmental)

    Thanks. The JS minify is causing the issue. Suggestions?

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @augmental

    Thank you for yoru feedback.
    This means that the JS responsible for this does not like being minified.
    I would suggest excluding that specific JS file from being minified by adding it to Performance>Minify>Advanced>”Never Minify following JS files” filed for example/
    /wp-content/plugins/some-plugin/assets/js/some-js-file.js

    Since you have not shared the URL of the website I cannot be sure which file needs to be added to exclusion.
    I hope this helps!

    Thanks!

    Thread Starter Augmental

    (@augmental)

    I can handle it, thanks. What’s the best process for narrowing down the JS that is being affected?

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @augmental

    Thank you for your feedback.
    I suppose the JS file is Elementor’s file. While JS minify is disabled, inspect the source of your website and check which JS files are loading and exclude the files that are coming from /wp-content/plugins/elementor/assets/js/

    I hope this helps!

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Elementor dropdown menu not working with W3 Total Cache’ is closed to new replies.