Elementor does not load when I activate plugin

  • Resolved dimpwordpress

    (@dimpwordpress)


    3 years, 11 months ago

    Hello.
    I’ve been using grafina (free) on a staging environment free wordpress instance (cloudaccess) with the free elementor plugin. It worked nicely.

    I decided to use it on a business setup, recently launched via godaddy. For it I bought the elementor pro plugin and I was planning to buy graphina as well. Before buying it I decided to download and activate the free version on this setup, to play around a bit.

    Whenever I activate the plugin, the elementor editor does not load.

    When going to elementor> system info> compatibility tag

    ” Graphina – Elementor Charts and Graphs header_not_exists`”

    When I de-activate the plugin and clear cache, elementor editor loads properly again.

    Could you please assist?
    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter dimpwordpress

    (@dimpwordpress)

    System details

    PHP 7.3.12
    Linux> Apache
    SQL Percona Server (GPL), Release rel5.7, Revision 26 v5.7.26-29
    Wordpress 5.7
    Astra 3.3.2
    Max Upload Size: 100 MB
    Memory limit: 256M
    Elementor 3.1.4
    Elementor Pro 3.2.1
    Graphina 1.5.3`

    Plugin Author Iqonic Design

    (@iqonicdesign)

    Hello
    Can you please reach out by email with your concern points?

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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