Elementor Dashboard is Error

Hi, @havidz.

I’m sorry you’re encountering a critical error on your site. Without inspecting the site directly it’s challenging to determine exactly what is causing the issue. However, the following troubleshooting steps can help:

• Review the PHP error logs, as they may help pinpoint the issue
• View the console tab using the browser’s inspect tools to look for errors
• Deactivate all plugins apart from Elementor to determine if the issue is due to a plugin conflict. If this helps, reactivate them one by one to find the culprit
• If this doesn’t work, switch your theme temporarily to a default WP theme, such as Twenty Nineteen, and see if that helps
• Make sure your WordPress site meets the basic requirements recommended for Elementor. You can check this in your WP Dashboard > Elementor > System Info. If needed, you can ask your hosting provider to make these changes for you: https://elementor.com/help/requirements/
• Check to see if the error only occurs when trying to access Elementor from the admin dashboard. In other words, does clicking on any other menu item result in a critical error?

If the above doesn’t help, please share any errors you may have noticed (in the browser’s console, etc.) in case we can help guide you further.

Kind Regards,

• This reply was modified 10 months, 3 weeks ago by aracelil.