Elementor + Crocoblock – thumbnails not working

  • Hello! We decided to use your plugin, since we have 500 categories and it’s really pain to do by hand, unfortunately the plugin doesn’t seem to be working – there is no category with generated thumbnail image from the plugin. Website runs on elementor and crocoblock, may this be an issue? The theme is Kava – simple clean theme.

    Thank you for any help!

    The page I need help with: [log in to see the link]

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  • Plugin Author gazchap

    (@gazchap)

    Hi Toby,

    From looking at the HTML source, I would guess that your site’s combination of the theme, Elementor and any plugins you’re using from Crocoblock are basically “doing their own thing” with the category thumbnails and not using WooCommerce’s standard thumbnail function.

    So, unfortunately, for now my plugin wouldn’t be compatible.

    Sorry I can’t be more help.

    Gareth.

Viewing 1 replies (of 1 total)
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