Elementor broken (not loading, can’t acces advanced tab)

  • Resolved mk2pronat

    (@markering2)


    1 year, 3 months ago

    Hello,

    I did all the standard things(deactivate all plugins, changed versions and themes) still nothing. Can’t access the tabs from elementor dashboard. The left column of the dashboard can be clicked but once i click on elementor, than try to access the advanced tab or integrations, nothing happens. The URL changes but the tabs don’t change. I have no other addons active and wp version is 6.4.2. PHP 7.4.4

    Can’t even edit pages in elementor with all other addons disabled. It prompts to activate safe mode. I used some tools from WPToolkit like Check WordPress Integrity and Reinstall WordPress Core files with it and still nothing.

    Link to detailed image https://ibb.co/4PWMgkh

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support aracelil

    (@aracelil)

    Hi. Thanks for reaching out.

    Unfortunately, the image link is not working. If you could record a brief screencast demonstrating the issues you’re encountering, that would be most helpful.

    In addition, can you check the memory limit on the site?

    Kind Regards,

    Thread Starter mk2pronat

    (@markering2)

    Thank you for trying to help. The link for the image works fine for me.

    Here is a video https://uploadnow.io/f/BsrTJBk (sorry for the recorder popups but it’s free)

    Here is the image uploaded to another website https://postimg.cc/D48BQs7G

    The memory limit is set to 2048M so i don’t think that is the problem.

    Thread Starter mk2pronat

    (@markering2)

    So i have no idea on how to fix this so i went on and reinstalled wordpress because i wanted to update the design anyway. Thanks again , this topic is closed

Viewing 3 replies - 1 through 3 (of 3 total)
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