• Hi… and sorry for my English.

    Last week Elementor started to show a blank page:
    [ redundant link removed ]

    If we modify the page all is correct but when we publish the page it turns to white.

    We tried to deactivate all of plugins, purge the cache, update php and wordpress, increase memory, change Elementor advance options but the problem is still here.

    Thanks so much for any help!

    Here is the pastebin:

    == Server Environment ==
    	Operating System: Linux
    	Software: Apache
    	MySQL version: Percona Server (GPL), Release 29, Revision 11ad961 v5.7.26-29
    	PHP Version: 7.2.30
    	PHP Max Input Vars: 1000
    	PHP Max Post Size: 30M
    	GD Installed: Yes
    	ZIP Installed: Yes
    	Write Permissions: All right
    	Elementor Library: Connected
    
    == WordPress Environment ==
    	Version: 5.5
    	WP Multisite: No
    	Max Upload Size: 30 MB
    	Memory limit: 256M
    	Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    	Language: it-IT
    	Timezone: 0
    	Debug Mode: Active
    
    == Theme ==
    	Name: talents
    	Version: 3.0.8
    	Author: Kayapati
    	Child Theme: No
    
    == User ==
    	Role: administrator
    	WP Profile lang: it_IT
    	User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.135 Safari/537.36
    
    == Active Plugins ==
    	Admin Columns
    		Version: 4.1.6
    		Author: AdminColumns.com
    
    	Anywhere Elementor
    		Version: 1.2.2
    		Author: WPVibes
    
    	Caldera Forms
    		Version: 1.9.2
    		Author: Caldera Forms
    
    	Elementor
    		Version: 3.0.0
    		Author: Elementor.com
    
    	Elementor - Header, Footer & Blocks
    		Version: 1.5.3
    		Author: Brainstorm Force, Nikhil Chavan
    
    	Ivory Search
    		Version: 4.5.5
    		Author: Ivory Search
    
    	Pods - CPT post Access Manager
    		Version: 1.0.3
    		Author: Venisha IT Team
    
    	Pods - Custom Content Types and Fields
    		Version: 2.7.22
    		Author: Pods Framework Team
    
    	Pods - Post Display
    		Version: 1.2.5
    		Author: Venisha IT Team
    
    	Pods Post Shortlist
    		Version: 1.0.6
    		Author: Kayapati
    
    	Simple Lightbox
    		Version: 2.8.1
    		Author: Archetyped
    
    	Smart Slider 3
    		Version: 3.4.1.8
    		Author: Nextend
    
    == Elements Usage ==
    	
    	wp-post : 0
    		heading : 3
    		icon-box : 3
    		image-box : 1
    		pods-taxonomies-search : 1
    		video : 1
    	wp-page : 19
    		button : 1
    		counter : 4
    		divider : 3
    		heading : 6
    		icon-box : 8
    		image-box : 5
    		kaya-post-grid-view : 4
    		social-icons : 4
    		text-editor : 1
    
    == Log ==
    	
    Log: showing 20 of 422020-03-12 12:22:21 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '2.9.4',
      'to' => '2.9.6',
    )]
    2020-03-25 17:15:00 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '2.9.6',
      'to' => '2.9.7',
    )]
    2020-04-30 17:03:02 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '2.9.7',
      'to' => '2.9.8',
    )]
    2020-05-25 13:30:20 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '2.9.8',
      'to' => '2.9.9',
    )]
    2020-06-04 10:36:33 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '2.9.9',
      'to' => '2.9.11',
    )]
    2020-06-15 12:23:06 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '2.9.11',
      'to' => '2.9.12',
    )]
    2020-06-24 12:57:38 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '2.9.12',
      'to' => '2.9.13',
    )]
    2020-06-24 12:57:48 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '2.9.12',
      'to' => '2.9.13',
    )]
    2020-07-23 10:24:08 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '2.9.13',
      'to' => '2.9.14',
    )]
    2020-08-25 09:54:15 [info] Elementor data updater process has been queued. [array (
      'plugin' => 'Elementor',
      'from' => '2.9.14',
      'to' => '3.0.0',
    )]
    2020-08-25 09:54:22 [info] elementor::elementor_updater Started 
    2020-08-25 09:54:22 [info] Elementor/Upgrades - _v_3_0_0_move_general_settings_to_kit Start  
    2020-08-25 09:54:22 [info] Elementor/Upgrades - _v_3_0_0_move_general_settings_to_kit Finished 
    2020-08-25 09:54:22 [info] Elementor/Upgrades - _v_3_0_0_move_default_colors_to_kit Start  
    2020-08-25 09:54:22 [info] Elementor/Upgrades - _v_3_0_0_move_default_colors_to_kit Finished 
    2020-08-25 09:54:22 [info] Elementor/Upgrades - _v_3_0_0_move_saved_colors_to_kit Start  
    2020-08-25 09:54:22 [info] Elementor/Upgrades - _v_3_0_0_move_saved_colors_to_kit Finished 
    2020-08-25 09:54:22 [info] Elementor/Upgrades - _v_3_0_0_move_default_typography_to_kit Start  
    2020-08-25 09:54:22 [info] Elementor/Upgrades - _v_3_0_0_move_default_typography_to_kit Finished 
    2020-08-25 09:54:22 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '2.9.14',
      'to' => '3.0.0',
    )]
    
    JS: showing 1 of 1JS: 2020-02-12 12:29:46 [error X 5][https://www.ritagiorgi.it/wp-content/plugins/caldera-forms/assets/build/js/caldera-forms-front.min.js?ver=1.8.10:1:14710] a(...).baldrick is not a function
    • This topic was modified 4 years, 3 months ago by Jan Dembowski. Reason: Formatting

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    Have you tried over all of the steps of our guide:
    https://docs.elementor.com/article/184-cant-edit-with-elementor#blankwhite

    If it won’t please give me more information, do you see any errors in your browser’s console log window? (via the inspect option).

    Thread Starter newuser2020

    (@newuser2020)

    Hi,
    thank you for reply.

    We tried all the steps in your guide.

    We found these errors in our console:

    Uncaught ReferenceError: kaya_ajax_url is not defined
    at Object.method.getItemTotal (shortlist.js?ver=5.5:32)
    at shortlist.js?ver=5.5:148
    at shortlist.js?ver=5.5:229
    scripts.js?ver=5.5:72 Uncaught TypeError: $(…).live is not a function
    at HTMLDocument.<anonymous> (scripts.js?ver=5.5:72)
    at i (jquery.js?ver=1.12.4-wp:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
    at Function.ready (jquery.js?ver=1.12.4-wp:2)
    at HTMLDocument.J (jquery.js?ver=1.12.4-wp:2)

    Thread Starter newuser2020

    (@newuser2020)

    Hi,
    in the browser console I found this:

    .elementor-invisible {
        visibility: hidden;
    }

    If I turn to visible all is normal.

    Now, how I can edit this in the Elementor plugin?

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Elementor Blank Page’ is closed to new replies.