• I have a testimonial carousel on my page and it functions properly when I’m in editing the page using elementor, but when I go to view the page, it doesn’t autoplay and the navigation arrows don’t work. I also noticed that the slider and intro animations on icons do not work, so I’m guessing there’s a conflict somewhere but I can’t tell where.

    I tried downgrading to elementor version 2.59 and that did not work.

    Any help would be appreciated.

    == Server Environment ==
    	Operating System: Linux
    	Software: Apache
    	MySQL version: Source distribution v5.6.34
    	PHP Version: 7.3.11
    	PHP Max Input Vars: 1000
    	PHP Max Post Size: 300M
    	GD Installed: Yes
    	ZIP Installed: Yes
    	Write Permissions: All right
    	Elementor Library: Connected
    
    == WordPress Environment ==
    	Version: 5.3.2
    	Site URL: https://www.virginiabarexamtutor.com
    	Home URL: https://www.virginiabarexamtutor.com
    	WP Multisite: No
    	Max Upload Size: 256 MB
    	Memory limit: 512M
    	Permalink Structure: /%postname%/
    	Language: en-US
    	Timezone: America/New_York
    	Debug Mode: Inactive
    
    == Theme ==
    	Name: Education Hub Pro
    	Version: 3.2.1
    	Author: WEN Themes
    	Child Theme: No
    
    == User ==
    	Role: administrator
    	WP Profile lang: en_US
    	User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.132 Safari/537.36
    
    == Active Plugins ==
    	Akismet Anti-Spam
    		Version: 4.1.4
    		Author: Automattic
    
    	Classic Editor
    		Version: 1.5
    		Author: WordPress Contributors
    
    	DreamHost Panel Login
    		Version: 1.0.0
    		Author: DreamHost, danielbachhuber
    
    	Duplicate Page
    		Version: 4.2
    		Author: mndpsingh287
    
    	Easy Digital Downloads
    		Version: 2.9.22
    		Author: Easy Digital Downloads
    
    	Easy Digital Downloads - Stripe Payment Gateway
    		Version: 2.7.6
    		Author: Easy Digital Downloads
    
    	Elementor
    		Version: 2.9.7
    		Author: Elementor.com
    
    	Elementor Pro
    		Version: 2.9.2
    		Author: Elementor.com
    
    	EWWW Image Optimizer Cloud
    		Version: 5.2.3
    		Author: Exactly WWW
    
    	LearnDash Course Grid
    		Version: 1.5.5
    		Author: LearnDash
    
    	LearnDash EDD Integration Plugin
    		Version: 1.0.2
    		Author: LearnDash
    
    	LearnDash LMS
    		Version: 3.1.5
    		Author: LearnDash
    
    	LearnDash LMS - Notifications
    		Version: 1.3.0
    		Author: LearnDash
    
    	LearnDash ProPanel
    		Version: 2.1.3
    		Author: LearnDash
    
    	PixelYourSite PRO
    		Version: 7.4.0
    		Author: PixelYourSite
    
    	PixelYourSite Super Pack
    		Version: 2.0.9
    		Author: PixelYourSite
    
    	Redirection
    		Version: 4.7.1
    		Author: John Godley
    
    	RS System Diagnostic
    		Version: 1.0.9.1
    		Author: Scott Allen
    
    	Uncanny LearnDash Toolkit
    		Version: 3.2.2
    		Author: Uncanny Owl
    
    	UpdraftPlus - Backup/Restore
    		Version: 1.16.22
    		Author: UpdraftPlus.Com, DavidAnderson
    
    	W3 Total Cache
    		Version: 0.13.1
    		Author: BoldGrid
    
    	WPForms Lite
    		Version: 1.5.9.5
    		Author: WPForms
    
    	WP Mail SMTP
    		Version: 1.9.0
    		Author: WPForms
    
    	WP Offload Media
    		Version: 2.3.2
    		Author: Delicious Brains
    
    	WP Offload Media - Assets Pull Addon
    		Version: 1.1.1
    		Author: Delicious Brains
    
    	Yoast SEO
    		Version: 13.3
    		Author: Team Yoast
    
    == Elements Usage ==
    	
    	widget : 0
    		divider : 29
    		icon-box : 21
    	wp-page : 2
    		call-to-action : 1
    		divider : 1
    		global : 3
    		heading : 2
    		icon : 3
    		icon-box : 5
    		slides : 2
    		testimonial-carousel : 1
    		text-editor : 6
    
    == Log ==
    	
    JS: showing 1 of 1JS: 2020-03-29 00:09:28 [error X 1][https://www.virginiabarexamtutor.com/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5:22:19954] View (cid: \"view759\") has already been destroyed and cannot be used.
    • This topic was modified 4 years, 12 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Looking at your site, you are an Elementor Pro user. The author can’t have a conversation with customers here. That’s not permitted for anyone.

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 1 replies (of 1 total)
  • The topic ‘Elementor animations not working’ is closed to new replies.