• Resolved chadri

    (@chadri)


    Hello,

    I have Elementor installed and PublishPress, I have observed that when I want to edit with Elementor a post, when the custom PublishPress states are enabled, Elementor fails and does not load the edition, if I leave disabled the custom PublishPress statuses if it allows editing with Elementor a post.
    I disabled all other plugins except those two to check.

    Checking, apparently when disabled the states of PublishPress, load url as

    ?p=1047&elementor-preview=1047&ver=1575462901

    and if the PublishPress statuses are enabled as:

    ?p=1047&preview=true&preview_id=1047

    and hence the black screen with the message “the view could not be loaded”

    But I don’t know why it happens only in the posts, in the pages they work well together

    What could it be due to? I have also written about this problem in the PublishPress thread.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi,

    Have you gone over our guide:
    https://docs.elementor.com/article/245-preview-could-not-be-loaded

    I understand you are using the ‘PublishPress’ plugin, which is a third-party plugin.
    If you deactivate PublishPress, do you still see this message?

    If not, Unfortunately, we cannot provide support or control of third-party plugins.
    Please try contacting the author of your plugin, for extra guidance.

    Thread Starter chadri

    (@chadri)

    Thank you, yes, I notified it in that plugin too because when deactivating PublishPress it doesn’t happen.

    Now I am trying to see why I can’t edit a carrousel, the button that allows adding images does not work, I think it was after an update but I don’t know if Elementor, WordPress or some other plugin.
    This time it is not PublishPress. I’m trying to locate the plugin that causes it, because I have another installation where it doesn’t happen.

    The console marks in red:
    shortcode-ui.js?ver=0.7.4:52 Uncaught ReferenceError: wpActiveEditor is not defined
    at initialize (shortcode-ui.js?ver=0.7.4:52)
    at i.h.Model (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,underscore,shortcode,utils,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jqu&load[chunk_1]=ery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=5.3.1:12)
    at i.constructor (media-views.min.js?ver=a729515507285f2345d36f58710b0a83:1)
    at new i (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,underscore,shortcode,utils,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jqu&load[chunk_1]=ery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=5.3.1:12)
    at initialize (shortcode-ui.js?ver=0.7.4:1587)
    at i.h.View (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,underscore,shortcode,utils,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jqu&load[chunk_1]=ery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=5.3.1:12)
    at i.constructor (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,underscore,shortcode,utils,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jqu&load[chunk_1]=ery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=5.3.1:14)
    at i.constructor (media-views.min.js?ver=a729515507285f2345d36f58710b0a83:1)
    at i [as constructor] (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,underscore,shortcode,utils,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jqu&load[chunk_1]=ery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=5.3.1:12)
    at i [as constructor] (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,underscore,shortcode,utils,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload,jqu&load[chunk_1]=ery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable&ver=5.3.1:12)

    Thread Starter chadri

    (@chadri)

    Found. The second problem that the Elementor carrousel could not be edited was caused by the configuration, it should be left active in WordPress settings “allow the user to change from classic editor to blocks and vice versa” if the Classic Editor plugin is installed.

    Thread Starter chadri

    (@chadri)

    And on a second website that same problem with the gallery when edit a carrousel, was the Shortcake (Shortcode UI) plugin, removed and Elementor works again.

Viewing 4 replies - 1 through 4 (of 4 total)
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