Elementor and Astra compatible?

  • Resolved briansgnm

    (@briansgnm)


    5 years, 2 months ago

    Dear sir/madam,

    I’m facing issues with the shortcodes of IF>SO. When I insert a shortcode with a simple Referrer trigger the page becomes very slow while editing, saving or publishing. Especially when I try to save or publish the page. Visiting the page gives me a 504 Gateway Timeout. When I remove the shortcode, the page is backup again. Other shortcodes from different plugins like Gravity forms work fine. The page contains no weird codes or functionality. It’s just a single post type.

    The trigger is shows plain text if url contains “xxx” or “yyy”.

    Sys. info:
    Server: nginx/1.13.6
    WordPress: 5.3.2
    Astra version.: 2.2.1
    Elementor Pro: 2.8.3

    Im using the IF>SO trial license.

    Please let me know. I would like to use several triggers on a single page.

    Kind regards,
    Brian

    The page I need help with: [log in to see the link]

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  • Hi and thanks for reaching out.
    It sounds like a specific issue that’s probably caused by a combination with other plugins (The combination of If-So and Elementor alone was tested dozen of times and should be fine).
    Please contact us at [email protected], we would be happy to look and fix it.

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