ELegant Themes: I noticed that when you disable Woocommerce the issue is fixed
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Informacje od programistó ELegant Themes:
I noticed that when you disable Woocommerce the issue is fixed. If only Woocommerce is active among your plugins the issue will return.
This is because Woocommerce is throwing this error in the console:
POST https://tabelazdrowia.pl/wp-admin/admin-ajax.php 500
This file is needed for the builder to work but it’s giving you 500 error because of Woocommerce. Can you check this with the Woocommerce support?The page I need help with: [log in to see the link]
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Hi, @grupatf!
It sounds like a memory issue.
Please check the fatal error log found under “WooCommerce > Status > logs” page for any errors. Feel free to paste them here so we can have a closer look.
Additionally, paste your system status here, too. You’ll find that under “WooCommerce > Status” page
Cheers!
### WordPress Environment ### Home URL: https://tabelazdrowia.pl Site URL: https://tabelazdrowia.pl WC Version: 3.5.5 Log Directory Writable: ? WP Version: 5.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: – Language: pl_PL External object cache: – ### Server Environment ### Server Info: nginx PHP Version: 7.2.4 PHP Post Max Size: 128 MB PHP Time Limit: 600 PHP Max Input Vars: 20000 cURL Version: 7.59.0 OpenSSL/1.1.0h SUHOSIN Installed: – MySQL Version: 5.7.24-27-log Max Upload Size: 128 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 3.5.5 WC Database Prefix: wpxd_ MaxMind GeoIP Database: ? Ca?kowity rozmiar bazy danych: 718.52MB Rozmiar bazy danych: 511.32MB Rozmiar indeksu bazy danych: 207.20MB wpxd_woocommerce_sessions: Dane: 9.21MB + Indeks: 0.32MB wpxd_woocommerce_api_keys: Dane: 0.00MB + Indeks: 0.00MB wpxd_woocommerce_attribute_taxonomies: Dane: 0.00MB + Indeks: 0.01MB wpxd_woocommerce_downloadable_product_permissions: Dane: 0.00MB + Indeks: 0.00MB wpxd_woocommerce_order_items: Dane: 0.79MB + Indeks: 0.32MB wpxd_woocommerce_order_itemmeta: Dane: 44.63MB + Indeks: 2.96MB wpxd_woocommerce_tax_rates: Dane: 0.00MB + Indeks: 0.00MB wpxd_woocommerce_tax_rate_locations: Dane: 0.00MB + Indeks: 0.00MB wpxd_woocommerce_shipping_zones: Dane: 0.00MB + Indeks: 0.00MB wpxd_woocommerce_shipping_zone_locations: Dane: 0.00MB + Indeks: 0.01MB wpxd_woocommerce_shipping_zone_methods: Dane: 0.00MB + Indeks: 0.00MB wpxd_woocommerce_payment_tokens: Dane: 0.00MB + Indeks: 0.00MB wpxd_woocommerce_payment_tokenmeta: Dane: 0.00MB + Indeks: 0.00MB wpxd_woocommerce_log: Dane: 0.02MB + Indeks: 0.02MB cerber_acl: Dane: 0.02MB + Indeks: 0.02MB cerber_blocks: Dane: 0.02MB + Indeks: 0.00MB cerber_countries: Dane: 0.02MB + Indeks: 0.00MB cerber_lab: Dane: 0.02MB + Indeks: 0.00MB cerber_lab_ip: Dane: 0.02MB + Indeks: 0.00MB cerber_lab_net: Dane: 0.02MB + Indeks: 0.02MB cerber_log: Dane: 0.02MB + Indeks: 0.05MB cerber_traffic: Dane: 4.52MB + Indeks: 0.22MB wpxd_aiowps_events: Dane: 0.02MB + Indeks: 0.00MB wpxd_aiowps_failed_logins: Dane: 0.02MB + Indeks: 0.00MB wpxd_aiowps_global_meta: Dane: 0.02MB + Indeks: 0.00MB wpxd_aiowps_login_activity: Dane: 0.02MB + Indeks: 0.00MB wpxd_aiowps_login_lockdown: Dane: 0.02MB + Indeks: 0.00MB wpxd_aiowps_permanent_block: Dane: 0.02MB + Indeks: 0.00MB wpxd_alm: Dane: 0.02MB + Indeks: 0.00MB wpxd_associator_event: Dane: 0.02MB + Indeks: 0.00MB wpxd_cerber_files: Dane: 15.58MB + Indeks: 0.00MB wpxd_cerber_sets: Dane: 0.17MB + Indeks: 0.00MB wpxd_commentmeta: Dane: 0.08MB + Indeks: 0.07MB wpxd_comments: Dane: 4.50MB + Indeks: 1.68MB wpxd_defender_lockout: Dane: 0.02MB + Indeks: 0.00MB wpxd_defender_lockout_log: Dane: 0.02MB + Indeks: 0.00MB wpxd_dotpay_instructions: Dane: 0.02MB + Indeks: 0.00MB wpxd_dotpay_oneclick_cards: Dane: 0.00MB + Indeks: 0.00MB wpxd_dynamic_widgets: Dane: 0.02MB + Indeks: 0.02MB wpxd_es_deliverreport: Dane: 0.00MB + Indeks: 0.00MB wpxd_es_emaillist: Dane: 0.00MB + Indeks: 0.00MB wpxd_es_notification: Dane: 0.01MB + Indeks: 0.00MB wpxd_es_pluginconfig: Dane: 0.00MB + Indeks: 0.00MB wpxd_es_sentdetails: Dane: 0.00MB + Indeks: 0.00MB wpxd_es_templatetable: Dane: 0.00MB + Indeks: 0.00MB wpxd_facetwp_cache: Dane: 3.52MB + Indeks: 0.00MB wpxd_facetwp_index: Dane: 27.55MB + Indeks: 28.56MB wpxd_freshmail_forms: Dane: 0.02MB + Indeks: 0.00MB wpxd_freshmail_stats: Dane: 0.02MB + Indeks: 0.00MB wpxd_icwp_wpsf_audit_trail: Dane: 0.02MB + Indeks: 0.00MB wpxd_icwp_wpsf_ip_lists: Dane: 0.02MB + Indeks: 0.00MB wpxd_icwp_wpsf_notes: Dane: 0.02MB + Indeks: 0.00MB wpxd_icwp_wpsf_sessions: Dane: 0.02MB + Indeks: 0.00MB wpxd_icwp_wpsf_statistics: Dane: 0.02MB + Indeks: 0.00MB wpxd_icwp_wpsf_traffic: Dane: 0.02MB + Indeks: 0.00MB wpxd_links: Dane: 0.00MB + Indeks: 0.00MB wpxd_mailerlite_forms: Dane: 0.02MB + Indeks: 0.00MB wpxd_newsletter: Dane: 0.02MB + Indeks: 0.02MB wpxd_newsletter_emails: Dane: 0.02MB + Indeks: 0.00MB wpxd_newsletter_sent: Dane: 0.00MB + Indeks: 0.00MB wpxd_newsletter_stats: Dane: 0.02MB + Indeks: 0.03MB wpxd_nobuna_backups: Dane: 0.02MB + Indeks: 0.03MB wpxd_nobuna_downloads: Dane: 0.02MB + Indeks: 0.03MB wpxd_nobuna_products: Dane: 0.02MB + Indeks: 0.00MB wpxd_options: Dane: 22.65MB + Indeks: 1.81MB wpxd_pmxi_files: Dane: 0.02MB + Indeks: 0.00MB wpxd_pmxi_history: Dane: 0.02MB + Indeks: 0.00MB wpxd_pmxi_images: Dane: 4.47MB + Indeks: 0.00MB wpxd_pmxi_imports: Dane: 1.23MB + Indeks: 0.00MB wpxd_pmxi_posts: Dane: 4.52MB + Indeks: 3.03MB wpxd_pmxi_templates: Dane: 0.02MB + Indeks: 0.00MB wpxd_postmeta: Dane: 245.57MB + Indeks: 91.82MB wpxd_posts: Dane: 101.00MB + Indeks: 59.06MB wpxd_prli_clicks: Dane: 0.02MB + Indeks: 0.05MB wpxd_prli_groups: Dane: 0.00MB + Indeks: 0.00MB wpxd_prli_links: Dane: 0.00MB + Indeks: 0.03MB wpxd_prli_link_metas: Dane: 0.00MB + Indeks: 0.01MB wpxd_responsive_menu_pro: Dane: 0.02MB + Indeks: 0.00MB wpxd_say_what_strings: Dane: 0.02MB + Indeks: 0.00MB wpxd_search_filter_cache: Dane: 1.52MB + Indeks: 2.34MB wpxd_search_filter_term_results: Dane: 0.28MB + Indeks: 0.42MB wpxd_smush_dir_images: Dane: 0.02MB + Indeks: 0.03MB wpxd_social_users: Dane: 0.02MB + Indeks: 0.02MB wpxd_spbc_auth_logs: Dane: 0.01MB + Indeks: 0.00MB wpxd_spbc_firewall_data: Dane: 0.00MB + Indeks: 0.00MB wpxd_spbc_firewall_logs: Dane: 0.02MB + Indeks: 0.01MB wpxd_spbc_scan_links_logs: Dane: 0.00MB + Indeks: 0.00MB wpxd_spbc_scan_results: Dane: 1.20MB + Indeks: 0.38MB wpxd_termmeta: Dane: 0.15MB + Indeks: 0.12MB wpxd_terms: Dane: 0.55MB + Indeks: 0.93MB wpxd_term_relationships: Dane: 5.15MB + Indeks: 10.44MB wpxd_term_taxonomy: Dane: 0.45MB + Indeks: 0.44MB wpxd_usermeta: Dane: 1.54MB + Indeks: 0.93MB wpxd_users: Dane: 0.12MB + Indeks: 0.11MB wpxd_wc_download_log: Dane: 0.02MB + Indeks: 0.03MB wpxd_wc_webhooks: Dane: 0.02MB + Indeks: 0.02MB wpxd_wfBadLeechers: Dane: 0.02MB + Indeks: 0.00MB wpxd_wfBlockedCommentLog: Dane: 0.02MB + Indeks: 0.00MB wpxd_wfBlockedIPLog: Dane: 0.02MB + Indeks: 0.00MB wpxd_wfBlocks7: Dane: 0.02MB + Indeks: 0.05MB wpxd_wfConfig: Dane: 0.42MB + Indeks: 0.00MB wpxd_wfCrawlers: Dane: 0.02MB + Indeks: 0.00MB wpxd_wfFileChanges: Dane: 0.02MB + Indeks: 0.00MB wpxd_wfFileMods: Dane: 2.52MB + Indeks: 0.00MB wpxd_wfHits: Dane: 0.02MB + Indeks: 0.05MB wpxd_wfHoover: Dane: 0.02MB + Indeks: 0.02MB wpxd_wfIssues: Dane: 0.02MB + Indeks: 0.06MB wpxd_wfKnownFileList: Dane: 1.52MB + Indeks: 0.00MB wpxd_wfLeechers: Dane: 0.14MB + Indeks: 0.00MB wpxd_wfLiveTrafficHuman: Dane: 0.05MB + Indeks: 0.02MB wpxd_wfLocs: Dane: 0.02MB + Indeks: 0.00MB wpxd_wfLogins: Dane: 0.06MB + Indeks: 0.03MB wpxd_wfNet404s: Dane: 0.02MB + Indeks: 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wpxd_wpgmza_polygon: Dane: 0.02MB + Indeks: 0.00MB wpxd_wpgmza_polylines: Dane: 0.02MB + Indeks: 0.00MB wpxd_xcloner_scheduler: Dane: 0.02MB + Indeks: 0.00MB wpxd_xyz_ihs_short_code: Dane: 0.02MB + Indeks: 0.00MB wpxd_xyz_ips_short_code: Dane: 0.02MB + Indeks: 0.00MB wpxd_yith_wcwl: Dane: 0.02MB + Indeks: 0.02MB wpxd_yith_wcwl_lists: Dane: 0.02MB + Indeks: 0.03MB wpxd_yoast_seo_links: Dane: 1.52MB + Indeks: 0.28MB wpxd_yoast_seo_meta: Dane: 2.41MB + Indeks: 0.00MB ### Post Type Counts ### acf-field: 25 acf-field-group: 4 al_product: 1 attachment: 41013 contx_post_type: 10 custom-css-js: 1 customize_changeset: 8 custom_css: 4 czr_skope_opt: 1 et_pb_layout: 8 et_pb_layout_stashed: 8 hm_custom_javascript: 1 jp_img_sitemap: 23 jp_img_sitemap_index: 2 jp_sitemap: 2 jp_sitemap_master: 2 jp_vid_sitemap: 2 layout: 2 nav_menu_item: 249 nimble_post_type: 3 oembed_cache: 13 option-tree: 1 page: 144 portfolio: 39 post: 271 product: 49144 product_variation: 282 project: 6 revision: 26 search-filter-widget: 1 shop_coupon: 71 shop_order: 4646 shop_order_refund: 47 stc: 1 tablepress_table: 3 tile: 11 woo_compare_images: 1 zywnosc: 2 ### Security ### Secure connection (HTTPS): ? Twój sklep nie u?ywa protoko?u HTTPS. Dowiedz si? wi?cej o HTTPS i certyfikatach SSL . Hide errors from visitors: ? ### Active Plugins (31) ### Advanced Custom Fields: przez Elliot Condon – 5.7.12 Akismet antyspam: przez Automattic – 4.1.1 CashBill.pl - P?atno?ci WooCommerce: przez CashBill S.A. – 1.3.5 – Nietestowane z u?ywan? wersj? WooCommerce Klasyczny edytor: przez Kontrybutorzy WordPressa – 1.4 Custom CSS Pro: przez WaspThemes – 1.0.3 Custom Post Type UI: przez WebDevStudios – 1.6.1 Divi Booster: przez Dan Mossop – 2.8.3 FacetWP - Cache: przez FacetWP LLC – 1.5.0 FacetWP - Load More: przez FacetWP LLC – 0.4.2 FacetWP: przez FacetWP LLC – 3.3.2 Flexible Shipping PRO: przez WP Desk – 1.7.2 Flexible Shipping: przez WP Desk – 3.1.10 Head, Footer and Post Injections: przez Stefano Lissa – 3.1.2 Insert HTML Snippet: przez xyzscripts.com – 1.2.5 Insert PHP Code Snippet: przez xyzscripts.com – 1.2.6 Jetpack z WordPress.com: przez Automattic – 7.0.1 WooCommerce Load More Products: przez BeRocket – 1.1.5.3 OneSignal Push Notifications: przez OneSignal – 1.16.13 Pretty Links: przez Blair Williams – 2.1.8 QuadMenu: przez Mega Menu – 1.7.4 TinyMCE Advanced: przez Andrew Ozz – 5.1.0 WooCommerce Aktywne P?atno?ci: przez WP Desk – 3.3.1 – Nietestowane z u?ywan? wersj? WooCommerce WooCommerce Cost of Goods: przez SkyVerge – 2.8.1 WooCommerce Dotpay Gateway: przez Dotpay ([email protected]) – 3.2.2.1 – Nietestowane z u?ywan? wersj? WooCommerce WooCommerce: przez Automattic – 3.5.5 Yoast SEO Premium: przez Zespó? Yoast – 9.6.1 WP All Import Pro: przez Soflyy – 4.5.5 WP GDPR Compliance: przez Van Ons – 1.4.8 WP All Import - WooCommerce Add-On Pro: przez Soflyy – 3.0.6 Custom Product Tabs for WooCommerce: przez YIKES Inc. – 1.6.9 YITH WooCommerce Social Login Premium: przez YITH – 1.3.9 ### Settings ### API Enabled: ? Force SSL: ? Currency: PLN (z?) Currency Position: right_space Thousand Separator: ' Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Strona sklepu: #15458 - / Koszyk: #5046 - /koszyk/ Zamówienie: #5047 - /zamowienie/ Moje konto: #5048 - /moje-konto/ Regulamin: #3154 - /regulamin-zakupow/ ### Theme ### Name: Divi Child Version: 3.17.1540403248 Author URL: https://www.elegantthemes.com Child Theme: ? Parent Theme Name: Divi Parent Theme Version: 3.19.17 Parent Theme Author URL: https://www.elegantthemes.com WooCommerce Support: ? ### Templates ### Overrides: –
Thank you for sending over the system status report. Could I get you to send over any fatal error logs that there are? You can find them by going to WooCommerce and selecting Status. Then from the tabs at the top, select “Logs” and then use the drop-down menu at the top to select the fatal error log from the time you saw the error. It’ll look something like this screenshot:
Hey @grupatf!
Since we have haven’t heard from you in a while, I’m going to mark this thread as resolved. However, if you need any additional help, please let us know! Thanks!!
- The topic ‘ELegant Themes: I noticed that when you disable Woocommerce the issue is fixed’ is closed to new replies.