Edits show up in Desktop but not Mobile

  • Hi,

    Hoping someone has a suggestion. I have a client who is using the Tanjun theme. I made an edit to one sentence, and change a single price in the Text Editor of a page. Easy. Saved it. No problem.

    The change shows up perfectly in Desktop. In Mobile, the change to the text shows up but NOT the change to the price.

    Both the text and the price are listed in the same place on the page in the back end.

    I cannot figure out why the Desktop version is fine and the mobile version is only partially fine.

    It’s at https://culinary-creations.com, under the Specials Tab. It’s the Chicken & Burger Bar information. The price should be $19.95 on mobile, but it still shows up as $18.95.

    On the backend, it’s $19.95. I’ve retyped it and re-saved it and the change still doesn’t show up on mobile. I’ve deleted my cache, cleared cookies, restarted my computer. The price still won’t correct.

    Has anyone had anything like this happen to them?

    The client cannot find support information for the theme. He says he purchases it through his host. And the hosting provider says they cannot help.

    I’m really stuck on this one. If anyone has any suggestions, I would be thrilled!

    Thank you ??

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    Does the website use a separate plugin for mobile pages such as WPTouch. Or have a separate mobile caching system in place, If it does then also clear that cache.

    Thread Starter Maggie96

    (@maggie96)

    Hi Adam,

    Hmm. Great suggestion. I double checked but I don’t see a separate plugin for mobile pages.

    Where would I find a separate “mobile caching system”? (If that is a plugin then there isn’t one).

    I just added a WP Fastest Cache and ran it a few minutes ago but that didn’t help.

    Now, no matter what changes I make in the Editor, they show up in desktop but not in mobile.

    He has the UltimateTinyMCE plugin that needs to be replaced – but I can’t see how that would allow updates in desktop but not in mobile.

    This is nuts. lol.

    Thread Starter Maggie96

    (@maggie96)

    I just realized his mobile site is an older m. (M.Site). So. This should be fun. This means there is a separate file for the mobile site (I think).

    Does anyone know where separate mobile files get stored in WordPress? I’ve never created a separate m.site before – so I apologize for the lame questions. Just googling everything I can right now. ??

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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