Editor’s box not opening

  • Hello,

    Can anyone help with an issue that is happening on my website’s backoffice?

    Clicking on the page in order to edit the contents the editing box doesn’t show up and the cursor seems like it will be forever trying to open?

    Does anyone has a clue of what might be happening?

    I can’t update or do any editing sine a week ago.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator James Huff

    (@macmanx)

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and switch to the default Twenty Nineteen theme. If the problem goes away, enable them one by one to identify the source of the problem.

    If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    Thread Starter patmad

    (@patmad)

    Thank you for your prompt reply.

    Won’t I risk losing all the website, though?

    I am content creator and I am afraid of destroying all the site. My technical knowledge is limited. Is there any safety procedures I should do?

    I need desperately the help of a WordPress specialist. I am already considering changing to another platform as WordPress has not been reliable for a simple content creator… ??

    Moderator James Huff

    (@macmanx)

    You won’t lose your site if you follow the steps, especially if you use the Health Check plugin method. ??

    Thread Starter patmad

    (@patmad)

    Thank you so much, James. I’ll give it a try!

Viewing 4 replies - 1 through 4 (of 4 total)
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