Editor/slider crash after duplicate a slide

  • Resolved eloou

    (@eloou)


    1 month ago

    Hi,

    i encounter a problem with the depicter plugin since 1 month, when i try to duplicate a slide to create a new one, the slider/editor crash and i got a popup to make a report and/or to go back to the previous publish version.

    Here the log :

    can't access property "children", o is undefined
    93569/q$<@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:1008240
    55721/Nt/b<@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:2260226
    div
    55721/Nt/b<@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:2260226
    div
    93569/Q2<@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:1072100
    55721/Nt/b<@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:2260226
    div
    55721/Nt/b<@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:2260226
    div
    t@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:1575918
    55721/Nt/b<@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:2260226
    93569/J2<@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:1073144
    55721/Nt/b<@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:2260226
    93569/t4<@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:1076732
    93569/n4<@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:1077830
    55721/Nt/b<@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:2260226
    div
    93569/r4<@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:1079200
    55721/Nt/b<@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:2260226
    div
    93569/s4<@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:1080558
    55721/Nt/b<@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:2260226
    div
    55721/Nt/b<@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:2260226
    661/lt<@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:25749
    R4@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:1093869
    div
    93569/Y4<@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:1094081
    55721/Nt/b<@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:2260226
    div
    93569/F4<@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:1095347
    55721/Nt/b<@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:2260226
    6848/de<@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:2368757
    N9@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:1138539
    div
    93569/Rt<@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:22406
    55721/Nt/b<@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:2260226
    div
    div
    93569/U8<@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:1210727
    55721/Nt/b<@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:2260226
    div
    93569/Ht<@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:23860
    55721/Nt/b<@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:2260226
    div
    Kt@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:24845
    55721/Nt/b<@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:2260226
    93569/L8@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:1211374
    W8@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:1211884
    Tee@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:1226919
    t@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:1773470
    F8
    div
    93569/pee<@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:1222164
    55721/Nt/b<@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:2260226
    Be@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:16130
    i@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:377191
    Cee@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:1228569
    It@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:2258216
    Zr@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:41938
    Iee@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:1227229
    Aee@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:1228957
    fee@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:1224791
    d@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:1704647
    div
    93569/Uee<@/wp-content/plugins/depicter/resources/scripts/editor/depicter-editor.js?ver=1723549533:1:1229469
    55721/Nt/b<@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:2260226
    c@/wp-content/plugins/depicter/resources/scripts/editor/vendors-main.js?ver=1723549533:2:2110297

    When i try to go back to the oldest version, i got a 404 error.

    WP : 6.6.2
    Storefront 4.6.0
    Elemntor 3.24.3
    Elemntor Pro 3.24.2
    Depicter 3.2.2

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Depicter Support

    (@depicter1slider1support)

    @eloou

    Hi,

    I hope you are doing fine.
    How did you create your slider? Did you use the AI Slider wizard??

    If you can, please try to create a new slider (or import one) and check if the problem persists. 

    It had a similar problem that was related to the AI Slider and It fixed.
    Please make sure that you updated your Depicter to 3.5.0 version.

    Let me know

    Plugin Contributor Depicter Support

    (@depicter1slider1support)

    @eloou
    Hi,

    It has been a long time since our last reply.

    Please update to the latest version it should be fine. I will mark it as a resolved one. if you face this issue or any other ones please submit a new ticket.

    Thanks for using Depicter

Viewing 2 replies - 1 through 2 (of 2 total)
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